What to Look for in Vendors Offering Software Development Outsourcing

by Sonali Mishra Human Resource Executive

Days are long gone when companies would hire skilled work forces from within a limited geographic radius. Thanks to the introduction of internet and smart technologies that companies regardless their size can find wide talent pool from around the world without investing much. According to a 2018 research conducted by Deloitte, over 38% of all IT services are being outsourced while Statista added that Global outsourcing industry earned $88.9 billion last year.

No doubt a company can earn humongous amounts of profit with a glut of resources but only when it is collaborated with the right resource augmentation company. Below are the qualities to look for in a vendor that provides software development outsourcing:

High-Quality Recruitment Process

Recruiting right talent is pivotal to gain more profits with lesser risk. Seek an outsourcing company that always has a bench full of skilled employees that are ever-ready to provide dedicated support service. It should have dedicated R&D and QA centre that analyses and understands dynamic client requirements to bring eligible resource(s)for the project.

Transparent Communication Process

As they say, ‘Good communication is the key to quality development,’ hence it is vital to understand the vendor’s communication process. Many outsourcing software companies have layers of management between them and the clients which sometimes result in distorted end message. Therefore,opt for a managed competency centre which has transparent communication channels and puts you in direct communication with the developing team.

Continuous Training Program

For any outsourcing vendor, it is important to upgrade their employees’ skills by giving optimum training regularly. Information technology world is impulsive as it faces regular complex updates.Therefore, it is smart to work with a vendor that has extensive knowledge of market and trains its resources accordingly before it becomes too late. The services should not only be competent with skilled resources but should also have a lucrative client-centric outsourcing format to benefit both- the customization of solutions and enterprise product engineering.

Also Read: The Surging Demand of Software Development Outsourcing: Top Reasons

Comprehensive Working Model

Every company has its own working model that defines its competencies to offer quality operational support and services to outsource. Choose a company that has scalability as a business offering to redefine the projects with automation and technology. Also ensure that the outsourcing company provides a set of other comprehensive services including onsite, offshore and hybrid services under one roof.

Monitoring Efficiency

One of the biggest fears for companies while settling for a service vendor is that they might not be able to track or monitor their team’s productivity from say,halfway around the world. Your offshore vendor should have transparent work-measuring systems and applications that allow clients to monitor their team’s performance while sitting in any corner of the world.

Flexible Pricing

Startups and small-scale enterprises mostly choose outsourcing services to gain more profits while investing less from their pockets. Large investments are deterrent to kick-start any new project therefore,pick a company which prospers in flexibility in costs with their offshore services without having to worry about compromising the work quality.

From application development to data management, companies globally are outsourcing services to accomplish maturing requirements of the IT world. Resource augmentation has not only helped the companies to improve their efficiency and meet deadlines but also making the software development processes affordable than ever. Hence, a sensible choice in collaborations with vendors offering outsourcing services is essential.

Source: What to Look for in Vendors Offering Software Development Outsourcing