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What To Do When My Gmail Messages Are Not Found?
by Molly Powell Tech Support EngineerFirst try these general troubleshooting steps:
These steps should be done on computer because many of its features are not available on Gmail app.
1. Inspect if any message was archived, removed or marked as spam.
These actions might have been taken by you accidently. Do the following:
- Login to your Gmail account on the computer.
- Navigate to search box and click the down arrow button.
- Now, select All Mail from the drop-down list.
- Click Mail & Spam & Trash option and move to next step.
- Enter the few hints you remember for the missing email.
- Hit the Search button to get the results.
2. Check if the message was filtered
It is possible that you have created a filter that automatically archives or removes certain messages. Follow the given steps to check the filters:
- Open a browser and visit Gmail Sign-In page.
- Sign into your account and navigate to Settings icon.
- Click Settings from the available options and move to Filters and Blocked Addresses tab.
- Now, locate the filters which include the words like “Delete it” or “Skip inbox”.
- Towards right, select Edit button or Delete and then follow the on-screen instructions.
3. Confirm if your emails are being forwarded to another account
Follow the given instructions to check forwarding settings:
- Login to Gmail and click Settings options.
- Choose Settings and then click the Forwarding and POP/IMAP tab.
- Now, check if you have selected Forward a copy of incoming mail in the Forwarding section.
- Select the option Keep Gmail’s copy in the inbox or Mark Gmail’s copy as read.
- Click Save changes to save the above settings.
If the steps mentioned above didn’t help you, then note the following points:
- Messages can’t be retrieved after 30 days of deleting the emails. After 30 days, they are permanently deleted from the Trash folder. Same applies to Spam emails, if a particular message stays for 30 days in Spam folder, then after the completion of duration, it will be removed permanently from the folder.
- Users get only one copy of every Gmail email. If you removed a message from one place, like from a label or a device, then it is removed from Gmail entirely.
Contact Gmail Support would be the best option for the fixes. Avail help from the talented team and get the best output for the issues.
There are millions of users facing issues in Gmail and it’s hard to resolve the issues for every customer. So, we are third-party service provider to help the clients in such matter. Users don’t have to face disappoint until we are available for the help. Call us at Gmail Helpline Number Canada +1-855-687-3777 for the reliable and appropriate fixes. In case, you are facing any technical issue, do contact us for immediate help. Users can discuss with our experts about the issue and can gain some knowledge about troubleshooting the problem. It’s better to take some action than to sit idle, so move towards us for the best support.
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About Molly Powell 
Tech Support Engineer
16 connections, 0 recommendations, 47 honor points.Joined APSense since, March 2nd, 2017, From Ontario, Canada.
Created on Jan 5th 2018 10:24. Viewed 538 times.
