The Best Ever Solution For QuickBooks Has Stopped Working Error

by Victoria Smith QuickBooks Expert

QuickBooks is the most robust accounting software around the globe. But despite its uncountable benefits, many QuickBooks users experience tons of errors while working with this application. One of the most common errors appears with the message stating QuickBooks has stopped working”, “QuickBooks won’t open”, “Not responding”, or “Not opening the company file”.

This is a Windows-generated error message that also displays “A problem caused the program to stop working correctly, or Windows is checking for a solution to the problem” in some instances. When the user re-tries to open QuickBooks after the application quits itself, the same error message reappears. Sometimes QuickBooks doesn’t throw any error message and starts freezing on Windows. Let’s proceed ahead with the further sections to know more about the same. 

What promotes QuickBooks Has Stopped Working error?

If you’re confronting this issue too much then there are some possible factors that might be triggering this issue. 

  1. If your company file name has more characters than required. 

  2. QBWUSER.INI file might be damaged, corrupted, or missing. 

  3. There’s a damaged hard drive.

  4. Damaged Windows operating system or QuickBooks desktop installation files. 

  5. Due to conflict in some programs.

  6. QuickBooks is not correctly installed on Windows. 

How to permanently fix QuickBooks Has Stopped Working issue?

QuickBooks not responding/not working are the most apparent errors that occur in QuickBooks. You must perform the below-listed troubleshooting steps to repair such an issue. Here’s how: 

Solution 1: Access the company file from a new folder location 

  1. To start off, you need to hold and press Windows + keys together on your keyboard to open a new window.

  2. Now, look for the data file with the .qbw file extension.

  3. Hit a right-click on it and select Copy. 

  4. After that, navigate to the C:drive and create a new folder here.

  5. Next, you need to name this folder as QTEST.

  6. Open the new QTEST folder and paste the company file here.

  7. Furthermore, start QuickBooks by holding the CTRL key.

  8. Choose Open or Restore an Existing Company through the C:\QBTEST folder that you have created. 

  9. At last, open the company file that you copied in the QBTEST folder. 

Read also- How to fix Quickbooks Error 185 and Quickbooks Update Error 403

Solution 2: Rename or edit the QBWUSER.ini file 

  1. In the inception, open Windows File manager and follow this path: \Users\[Your user name]\AppData\Local\Intuit\QuickBooks [year].

  2. Now, you need to access the folder where QBWUSER.ini is saved. 

  3. If you don’t find the folder, tap on the Folder and Search options under the Organize tab at the top left corner of the window.

  4. Under the View tab, tickmark the Show hidden files, folders, or drives option.

  5. After that, click Apply and then press OK. 

  6. Hit a right-click on  QBWUSER.ini. and then press OK. 

  7. Add .old at the end of the file name, for instance, QBWUSER.INI.OLD.

  8. Finally, open QuickBooks and check if the QuickBooks has stopped working error is resolved or not.



Are you unable to deal with QuickBooks has stopped working error? Don’t panic, if yes. Many regular QB users confront this issue while running the software. You just need to ping our QuickBooks technical error support team to avoid such frequent error prompts. They will instantly get back to you with the best possible techniques. 

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About Victoria Smith Freshman   QuickBooks Expert

5 connections, 0 recommendations, 29 honor points.
Joined APSense since, September 14th, 2022, From Austin, United States.

Created on Sep 30th 2022 07:17. Viewed 110 times.


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