Sage Error:

by Onlinechat Support Accountant

Sage 50 basically manages all financial features of the user’s company but there are certain occurrences, where they may have some concern or encountered some issues. One of the most frequent Sage 50 Error is the Connecting to the database.  The user can read the error and method on how to fix it. The user can also connect the Sage 50 Tech Support Number by calling on their Toll-Free Number +1(844) 871 6290.

When the error arises during they are working on the Sage 50 accounting it may stop their work and they are unable to access their company file.

What are the causes of the error connecting to the database?

•    The file is still open in the background during they are Creating the backup file, as a result, the user may face the error.

•    Attributes database files are read-only, it could be changed.

•    There may various errors with the .NET or OS framework.

•    The software does not have the authorization to access that location where the file is located.

How can I resolve the error connecting to the database?

Verifying Sage 50 2018.x:

·        Minimum system requirements of Sage 50 2018

·        Server 2008 higher and R2 or Windows 7 and higher

·        Not the same as Server 2008 R2 as Server 2008 SP2

·        The computer needs for 2018.x have changed and are not similar to the older versions and 2017.x.

Solution 1: The file is located on their local machine

·        Authenticate that MySQL Connector/ODBC 3.51 and MySQL Connector/ODBC 5.2(a)

·        Install Connector/ MySQL ODBC if not present

·        Both versions if necessary

·        Location is CDN Release 201X\ BIN\ MySQLODBC - C:\Sage\Sage 50 Accounting Installer Files

·        The user can locate the link CDN Release 201X\ BIN\ MySQLODBC - C:\Sage\Sage 50 Accounting Installer Files

·        Pass on to Related Resources for further support.

Solution 2: The file is located on an external d drive

·        The user can copy the company file to the local partition or C drive on the network server.

Solution 3: The location of a file on a different server/system

·        Authenticate that the company sample file opens.

·        In any case, the company data file does not open on the Resources refers to further troubleshoot

·        The user can copy the company file from the network server to a local PC.

·        Disable the firewall: on the server.

·        The user can refer the Resources Related Error: Engine Database timeout during the opening the company files on the network server.

·        The user needs to try to connect the IP address in its place of the mapped drive or processor name.

·        In any case, the other company file on the same location and same server, authenticate if the user opens click on ok.

·        If the user is not able to open or the issue still persists in the system, they can follow the next solution.

Solution 4: Data location is under Program Files

·        Windows 8 \ 8.1  and Window 7 the company program files have preventive rights and stop users from the accessing certain folders/files

·        Go into the data newly created file folder straight under the C:\Accounting Data) and C drive

Solution 5: Data is being opened with an elderly version of simply bookkeeping

·        Ensure the open data with the newest version of Sage 50 for error-free operation

Solution 6: Ensure the server and workplace both are set up to private networking

·        Tick on the bottom left window icon to begin the menu option.

·        Write home-group, and then choose the home-group, from the search results

·        Choose the Change network location.

·        Choose the Discoverable Yes.

·        Right tick on wired network icon or Wi-Fi icon on the Computer Tray

·        Choose the Sharing Center and Open Network

Authenticate network visible as the Private network then shutdown and authenticate that the company data file will now open.

 

Solution 7: Model Company does not open after numerous reinstalls

·        The Default Program file x86 installation index location in a window should match the Primary letter Drive of Disk Management Disk 0

·        The user can see the extra Information section

There are some circumstances when the users are not able to resolve the error with the above resolution steps, at this time they can contact on the Sage Technical Support Number +1(844) 871 6290  (24*7) for the help. We have certified Sage Team who is available round the clock to support the users. If the user wants to contact on other alternative option, they can contact on Sage email or chat support.

 

Sponsor Ads

• Ad Space Available - Rent it Now!

Created on Sep 24th 2018 05:19. Viewed 340 times.

Comments