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How to Troubleshoot AirDrop on Mac?

by David M. Apple Technical Support Number 1-87

AirDrop, a wireless based data application for Apple device user is very useful to share the data wirelessly. If all the required function is enabled and settings are configured properly, AirDrop will work properly and Mac OS or iOS users can share the data between the devices.

However, sometimes Airdrop shows the technical problem while using the data transfer function. The reason could be anything from Wi-Fi connection to Bluetooth error etc. that can cause the real problem while using the AirDrop. To deal with such issues users need to run a right troubleshooting process for Airdrop on Mac computers. Below AirDrop troubleshooting process has been described skillfully to Fix AirDrop problem on Mac.      

Make sure AirDrop is discoverable

To connect with AirDrop it must be enabled manually so that other devices can discover it before establishing a wireless connection. Actually, there are three options to make AirDrop discoverable to other users. Select between “Contacts only” and “everyone” as per the user availability. Make sure it is not off, because when selected to off, no one will be able to see this device, hence no other device can make a connection with this device.

Turn-on the Wi-Fi and Bluetooth     

AirDrop works with the combination of two wireless connectivity systems (Wi-Fi and Bluetooth) t share the data successfully. AirDrop uses Bluetooth to check the proximity of the device and Wi-Fi to transfer the data from one device to another. If both or anyone of these two functions are not turned-on, AirDrop will not work. If these both functions are on, AirDrop will connect without any issue and don’t need to Fix Airdrop on Mac issue. 

Check the distance of both the Devices

Bluetooth connection works within the range of 30 feet or 9 meters, so make sure both the devices trying to connect with each other are within the proximity of this distance. Wi-Fi connectivity range have long distance coverage while on the other hand Bluetooth is highly prone towards physical obstacles like concrete walls etc. so bring the devices closer together at such distance to avoid connectivity issues. To deal with wireless connectivity issues Airdrop Setup on Mac is available as per the availability and feasibility.

Make Sure Airplane Mode is not activated

Turning on Airplane mode will close all the wireless radio signals like Wi-Fi and Bluetooth, because this mode is especially created for air travelers with one-clock option to disable all the wireless radio singles like mobile networks, Wi-Fi and Bluetooth that can create a disturbance while communicating with airplane pilot and radio signal stations. So, make sure while using the Airdrop airplane mode is not enabled on any device.           

Does AirDrop support the devices or not?

While Airdrop troubleshooting on Mac, due to outdated version of AirDrop users face the connectivity problem. So, make sure Apple Mac and other device is supporting the AirDrop application and using the latest version. Sometimes, Airdrop is installed into the Mac devices but due to incompatibility, it not allows to establish the wireless connection between the devices. You can verify that your Mac is AirDrop-compatible by looking if the AirDrop option is present in the Finder’s Go menu If it’s not listed there your computer isn’t compatible with AirDrop.

Following all the above mentioned troubleshooting process can help users to fix AirDrop problem on Mac. Apart from all these key steps there are other configurations and settings need to be checked professionally to avoid such problems. However, if users still face the problems they can call Apple mac support phone number 1-877-232-0717 to get online help by certified technicians to fix the AirDrop issue and solve other problems of Apple Mac devices.

About David M. Freshman   Apple Technical Support Number 1-87

4 connections, 0 recommendations, 20 honor points.
Joined APSense since, November 4th, 2016, From Accord, United States.

Created on Apr 7th 2018 08:37. Viewed 267 times.

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