How to Fix Microsoft Windows Store Cache Might be Damaged

by John Smith Freelancer

There are many reasons behind Microsoft’s success, and one of the most integral one is its versatility. Microsoft offers numerous beneficial tools for the users, and one of them is the MS Store. The platform works efficiently, but can show some errors as well.

In this article, we will teach you how you can fix “Microsoft Store Cache may be damaged” in the Windows 10 operating system in straightforward ways.

1) WSReset

Here are the steps on how to performing WSReset script:

  1. Visit to search, then enter “wsreset” in the search field and then tap Enter key on your keyboard.
  2. Here you need to wait until the process is complete.
  3. Now you need to restart your PC.

After the above process, launch the Microsoft Store and log in with your account and password and check you are able to update and download the applications. If you download and install the application, then you need to use another troubleshoot to fix this issue.

2) Checking Antivirus

In some cases, your antivirus software program may be interfering with Microsoft Store. If you see a notification on your computer screen as “Windows Store cache may be damaged,” then your antivirus might be blocking some files and causing the problem.

To fix this issue, you need to check your antivirus and then turn off some certain features. You need to check the issue is resolved or still facing some issue. Then you need to completely disable your antivirus software program to check then the problem is resolved.

3) Store Cache Reset

Here are the steps on how to reset your store cache:

  1. Turn on the View Hidden Folder.
  2. Here you need to enter the command that is given below and replace your account name:
  3. C:\Users\AppData\LocalPackages\Microsoft\.WindowsStore_8wekyb3d8bbweLocalState
  4. Rename the folder of cache within the folder ofLocalState. It depends on what you want to name the folder.
  5. Make a new and empty folder by the name of cache.
  6. Now you need to restart the computer and check the issue is resolved.

4) Uninstall TV and Movies Application

  1. Tap Windows + S key to enter PowerShell.
  2. Then right-tap on the PowerShell in the result appears on your screen and selects Run as Administration.
  3. In the Run administration box enter and run “Get-AppxPackage *zunevideo* | Remove-AppxPackage” command.
  4. After the above process VT and Movies application will we removed from your Windows 10. Now you need to restart your Computer, the check the problem is resolved.

5) Restart application Package

Here are the steps on how to restart application package;

  1. Right-tap on the start and launch the PowerShell as (Admin).
  2. In the command prompt you need to write the given command and tap Enter on your computer screen:
  3. Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}
  4. Restart your computer and launch the Windows Store or application.
  5. Right-tap to Start and launch the command prompt as (Admin).
  6. In the command prompt enter “WSReset.exe” and hit Enter on your keyboard.
  7. Now restart your Computer and check the issue is resolved.

John Smith is an avid technical blogger, a magazine contributor, a publisher of guides at, and a professional cyber security analyst. Through her writing, she aims to educate people about the dangers and threats lurking in the digital world.

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About John Smith Advanced   Freelancer

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Joined APSense since, October 10th, 2019, From London, United Kingdom.

Created on Apr 29th 2020 06:39. Viewed 177 times.


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