How to Correct the Cache Amount in QuickBooks Enterprise?

by Olivia James Mycustomerservice

QuickBooks Enterprise helps the user in managing payroll details, inventory list, customer data and much more. Cache memory is inbuilt in QuickBooks and when you install it then it is used by the database manager. However, sometimes correct cache amount for QuickBooks Enterprise gets incorrect or non-default and as a result of this your PC runs slowly. In this article, you will learn how to correct cache amount for QuickBooks Enterprise. In case of any query or issue, you can contact QuickBooks Customer Support.

Steps to Correct Cache Amount for QuickBooks Enterprise

Before starting with the correction process of cache amount for QuickBooks Enterprise, check if QuickBooks is updated to the latest version. After that, you can apply the following methods to correct cache amount for QuickBooks enterprise:

Solution 1: - Operate QBW.ini File to the correct cache amount 

·         First, search the path C:\ProgramData\Intuit to launch the QBW.ini File.

·         Then, choose DB SERVER OPTIONS with essential values. The 2 options are given below: -

1.       Initial Cache: - Initial cache can be used till the first file is opened. Set it to none or 0 and there will be no effect on the performance.

2.       Max Cache: - This cache helps in improving the system performance and you can use the QuickBooks Database Manager to communicate with the company file setting through Maximum memory status.

·         At last, turn off and turn on to save the file.

Solution 2: - Change the Cache settings for “Server-Only Install”

For Server-Only Install, two methods are given below: -

First Method: Sign-in Windows to check the current cache settings

·         First, select Open command to provide multi-user access for QuickBooks Desktop file.

·         Then, go in HKLM\SYSTEM\CurrentControlSet\Services\QuickBooksDB25\Parameter.

·         Now, you will have a message as - n QB_ SERVER_NAME -qs -gd ALL -gk all -GP 4096 -gu all -ch 256M -c 128M…

·         You need to record the number after -ch and -c.

·         Ensure that you have spelled every message correctly and the computer should host multi-user access for QB Desktop.

Second Method: Change the settings in the registry

·         First, sign out from QuickBooks Desktop after saving your work.

·         Next, restrict the database service of QuickBooks and enter net stop QuickBooks DB25.

·         After that, all the DB connections will stop and you won’t be able to get back the unsaved work.

·         Now, you can make the correction in the Windows registry.

·         Location of the key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\QuickBooks.

Value can also be similar to: -n QB_SERVER_NAME -qs -gd ALL -gk all -gp 4096 -gu all -ch 256M -c 128M.

·         Now, as per the Intuit, you need to change the following:

1.       Change -c 128M to -c 256M.

2.       Change -ch 256M to -ch 512M.

·         Then, save the changes made by you.

·         Next, open the command prompt again and enter: net start QuickBooks DB25.

·         Finally, restart QuickBooks and check whether the error still exists.         

These are steps to correct cache amount for QuickBooks Enterprise. If you have any issue, call QuickBooks Help Number for the solution.

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Created on Sep 18th 2019 05:14. Viewed 446 times.

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