Hotmail Not Receiving Email? - Ways To Fix It

by David Semos Technical Support Content Writer

Email has now grown to be one of the fastest and most comfortable modes of communication in the world. Hotmail has been a successful email service for nearly many years and had around millions of the users. It offers so much different and various characteristics to the users due to which it is simple for the users to enter in their email account without any fault and problem. It has created a user-friendly interface for the users to efficiently set up their email account and run in the excellent environment but often there is a situation when the user comes across circumstances where "Hotmail not receiving email" problem occurs. Therefore, to solve issues like these the user can follow any of the three methods stated below:

Troubleshooting Hotmail not Receiving Emails Issue

The point where the user faces the situation of not able to get hotmail emails can be a frustrating site. Hence, the user can fix these issues by the mentioned below instructions.

Method1: Junk mails

The user is advised to verify the junk mail filters and see if it is not set to exclusive which only sends all the emails from a non-contact to junk. To establish the junk mail filter to Exclusive setting the user can follow these steps and resolve the problem of not attaining emails on hotmail

Log in to the Microsoft account.
Tap the gear icon which is located on the upper right panel of the mailbox, which is just beside the username.
Choose the option stating "More mail" settings.
Under preventing junk email, tap on filters and reporting option.
Following choose a junk email filter, select an option stating exclusive.
Now, tap on the save button.

Method2: Email Settings

The problem of not receiving Hotmail email is typical and can be conquered by the following steps:

Tap on the gear icon placed on the upper right panel of the mailbox, which is just beside the username.
Choose a more mail settings option.
On the option of Customizing Outlook, tap the rules for sorting new messages option.
Tap on the new button.
A message would appear stating that "Which messages do you want this rule to apply to?”
Select the sender's address in the first box with a drop-down list and the second box in the drop down list, choose yes.
On the third box, enter the sender's email address.
The applicant may choose an option that they want to use at first, second and third box depending on the preference to determine which messages are affected by the rule.
Now choose the action the rule applies to and tap on the save button.
This might solve the problem of hotmail not able to obtain emails on the system.

Method3: Mail forwarding

There are possibilities that the user might have enabled the forwarding mails option. This option has to be turned off and to do that the user has to follow these steps:

Tap on the gear icon which is on the top right concern and tap "Mail more settings."
On the "Managing your account" option tap on "Email forwarding." option
Tap on "Don't forward” and "Done." option

It is possible that the user might face issues regarding the above topic even after they troubleshoot not getting email on Hotmail issue. Hence, the user has the power to contact the Hotmail customer support, avail at Contactforhelp.