Changing Scene in SaaS Market Due to Microsoft Dynamics 365

by Shahzad Ali Forte Business Solutions

The use of Software as a Service (SaaS) is adopted by businesses today due to its many advantages. This model offers numerous benefits in comparison to the self-hosted Software solutions as Microsoft Dynamics 365 is the latest cloud-hosted SaaS to hit the market. With the combination of Microsoft’s Enterprise Resource Planning or ERP and its Customer Relationship Management platform or CRM for short, delivers the next generation business solution via the Cloud. Of late this innovative combination with its many features has taken the online commerce by storm. Some important features are listed below:

Successful Integration of ERP-CRM

Earlier, business intelligence information used to be generated through the primary systems of separate ERP and CRM solutions, was a struggle to implement. Now with the initiation of Microsoft Dynamics 365 the process is seamlessly unified with the help of ERP and CRM capabilities which enable access to both databases even while one is out of office. It is a robust system which works efficiently well.

Flexibility

Owing to the cloud-hosted characteristic of the system, the staff can access the entire Microsoft Dynamics 365 front office tools from any remote locations and carry out their respective duties as if they were in their office! Backed by technical support offered 24x7 on the product means, that even with a sparse in-house staff at the respective departments, it would not impede the performance of the staff working remotely outside the HQ time zone and the outcome is also commendable.

Cost Saving

Microsoft Dynamics 365 is subscription based. In other words, your business pays for the number of personnel subscribed to a particular service. This is an economically viable proposition in comparison to paying for the whole product license. In addition you have the liberty to adjust your subscription as per your needs of the staff and variations. Get in touch with us for more details and technical clarity.

Built-in Intelligence and Its Significance

The versatile and intelligent Microsoft Dynamics 365 applications possess commendable features like built-in insights, predictive intelligence and workflow optimization. These will be delivered through simple, easy-to-use, mobile and web-based experiences even with offline capabilities. Moreover, the Power BI and Cortana Intelligence can be natively embedded for the benefit of customers to enable them to achieve their business goals with predictive insights, prescriptive advice and decisive next step action. Besides all the above, in-built elements of Dynamics 365 has the ability to the connected experiences of Microsoft PowerApps and Microsoft Flow that offers application extensibility and share-a-common data model.