The BIG smiley Guy scares me
I use Skype a lot and I have to admit that I am still taken back when a big smiley face pops up on the chat screen.
You've probably seen others use smile icons before in email messages or other bulletin board posts. Smile icons are keyboard characters used to convey an emotion, such as a smile : ) or a frown : (
What started out as a simple typed smile : ) turned into a big industry of big yellow balls.
My question is...
Should you be using this cutesy form of communication in your business writing? When someone emails you and ends with a : ) do you take them serious?
OR
Do you think it helps to show personalization and break down the impersonal nature of the web?
Comments (18)
Beth Schmillen10
: ^ )
;^)(^;
; ^ )
Professional networking should never have superfluous and silly characters or smiley faces of any kind! Do not use elipses................ to the max!! Never try to be funny or overly friendly!!! Clear, concise, to the point, check spelling, and... you can always include you sig in the message or email or posting and if that is where you like to have an emoticon? Who'se to say that's wrong !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Bob Laibach6
Hi Valerie,
Don't be scared. He was designed for the exact opposite. You know to make you warm and fuzzy. lol
I do like to use them but not in business. If I send out and email or something and sign it (enjoy :)) it is usually because I found what I sent to be useful or humorous.
People do have a tendency to over-do things though. They use them everywhere thus making them obsolete. But until they go away I will continue to use them
Bob Laibach
Karen Weir9
Local Internet Advertising Consultant
Ah, don't be scared Valerie - he's harmless really.
I love the emotion icons on skype and use them all the time. The thing with written words is that they are missing some critical elements of communication... things like body language, and expression. In a personal chat situation, the icons help to put some of those missing elements back in... for example you can use the winky icon if you are making a sarcastic joke.
Of course there is a time and a place. I wouldn't use smileys in a bu
Spuncksides9
Online Marketing Connection
I would like to add my position on the use of smileys. I'm old school. It has been proven in business writing emotional comments can create wrong impressions and cause itentions to be misunderstood. Many secretarial positions have been lost due to emotional comments made to clients in responding to requests and replying to responses. Clients have canceled due to emotional content in letters. Business writing is not the place for general respose and using smileys. These are more properly accepted
Sher :)3
I think smileys are a must. How else can we add emotion/feelings to text.
:)
Diane Cooke4
Plain text can be a bit bland and boring. On the other hand, with mobile phones and text messages people can harldy write or spell at all any more. (Shall I leave the typo in? I thought it was very funny.) Somebody recently said that adding exclamation marks makes the messages more interesting so I am trying it but am really of the old school that they don't belong. I suppose we usually also take into account the inflection in the voice of a speaker which we don't have with writing so use smiles
Michael Brock7
Wasup Valerie,
And heya to the rest of the group 2!...*grinz-2-all*....
Thanx 4 the comps / props Valerie, i really 'preciate it! Esp. coming from the creator / author of such a large and evidently active APSense group, given your Group Honor Points & your own User Level status & all (KUDOS 2 U my new friend!). Now i'm really glad i joined - Haha!
Yeah, as i'm sure you can tell by now, i like using emotion / emoticons (when available) in my writing for the most part, esp. win socializin
Valerie Hasara15
Marketing, Web Designer, Owner
Excellent point Michael, we are emotional buyers for sure. This is an advantage I had not thought of, and sometimes it doesn't take much.
Welcome to the group
Valerie
Michael Brock7
Wasup E'rybody,
My name is Michael & I just joined the group cuz of this post, so I guess I should comment on it....*smiles*....
I agree with most of what's been said so far in terms of using smiley's &/or other emoticons on a case by case basis.
But I do want to point out that sales / purchases are made on *emotion* more than anything else. So when used appropriately, emoticons can be the thing that makes the difference between a sale or not (can also include sign-ups, referrals, etc.
James L.10
Advertiser
Smileys have come a far way, but I do not use them anymore.
Selya Rollins12
Creative Imagery
I agree, its does show personalization, the internet can be so cold sometimes,
ease up a little bit.
Selya
Coletha Browning7
Runner Blogger
After reading some of the other responses I too agree you have to be really disearning with smiley faces. It all depends on your audience.
Jamen M.7
Information Technologist
I have been communicating online for many years - even got my Masters degree through a completely online program. At that time, the little yellow ball would never show up - it would just be the colon with the closing parentheses. I do not have a problem with people using them, and I myself do use them when appropriate. The problem is deciding what is appropriate and what is not.
Jamen
http://2390.leisureaudiosales.com/
Joan F Nzerem6
JustPrints10.99 an eBay Company
I think it helps in the form of repoire establishment. The problem is, and I really hear you with this one; is how the emoticon may be perceived.
Will it make you or break you. I suggest, if you use them be careful and choicy with the ones you decide to use.
I have never used them until recently. I was using my Skype Chat and I was chatting with someone I have established a great repoire with.
And when reading your BLOG it came to mind.
Ron W.7
Administrator
I agree with Margie :) GEESH dont take the world so seriously,you never get out alive any way roffffffffffffff
Ron Withrow
Thea Westra12
Adding Wings To Our Unique Life Journey!
I use smileys depending on the situation.
On occasion, print can be misinterpreted and if I believe that a line that I write could put the reader on the defensive then I might drop a smiley at the end to indicate that what I write is intended as 'tongue in cheek', not to be taken at face value or too seriously.
I may use smileys if a personal relationship has already been established. In my line of business I develop pretty personal connections with my clients.
A smiley can bring a message to
Robert McDaniel4
Tax Professional
I guess I'm old school having spent over 30 years as a CPA. Cutesy is personal and business is business. While it is necessary to establish a relationship to succeed in business the big smiley guy is a bit over the top.
Margaret Elmendorf7
I personally like the smileys. I vote that it shows personalization. And breaks down the impersonal nature of the internet.
Margie