Case Management System, Recurring Ticket, Scheduled Tickets, Scheduled Tickets for Recurring Issues,

Many internal tasks of businesses are needed to be done repeatedly and exclusively by the support team, like, backing up the system and email data on a monthly basis, servicing the workstations on the requirement basis, etc. But, the support users normally don’t know when they have to do these tasks, until they receive notifications from the management. After receiving the notifications, they can create the tickets for themselves to complete these tasks.