"The first Responsibilty of a leader......

is to define reality. The last is say THANK YOU. In between the two, the leader must become a servant and a debtor. That sums up the progress of an artful leader." Max De Pree, chairman of Herman Miller The servant aspect of "leadership" is SO missing today. One of the reason of sluggish performance in business is, I believe, the Lack of Gratitude and Servitude