"People will forget what you said, people will forget what you did, but people will never forget how

Sometimes we also have to forgive or over look those who seems to not get it. Even tell them or direct them on how online system work. That's what Ms.C does all the time, Thanks:]

Impression you leave with someone matters

That is because most of us use emotion to color our actions. Almost everything were do has an emotional response.

Yeah, good one. And something that many seem to forget when interacting with other people on social media sites. When I am spammed with copy/paste opportunities from people in the very first contact it annoys me greatly. When the spam an opportunity through chat it makes me mad. People who use these tactics make a very bad first impression. On the other hand people that offer help or good info freely make a very good impression. These are the people I tend to follow and build a relationship with

Good morning Fred, yes Maya Angelou words are always powerful!

They will forget everything else but not how you made them feel. Powerful words.