That Dirty, Lying, Cheating Son of a Horse Thief!

That Dirty, Lying, Cheating Son of a Horse Thief!

Once upon a time that line was said in order to inflame the ire of person who had crossed a line of decency or wronged another.  To give an insult was to suggest the questionable birth or profession of a person and required that the speaker be eloquent in their description.

Brutally uncouth are the utterances of today, 98.8% of all cussing is simply a suggestion to engage in fornication with the offender.  Faded into the distant past are the terms that were "fightin words" and an art form in their own right.

Where today can you find a "meally mouthed, low down good for nothing scoundrel" or an "uneducated cad, a common boor"?  Who today knows what a "pernicious purveyor of putridities" is?
  
So what has all this to do with doing business?   Well its my way of ranting over the crude and insulting way that business is being done in our day and age.

For the last 2 weeks I have been getting automated phone calls from a credit card agency.  I have to listen through the whole spiel to get to the options that let me "press #1 to "talk to a live agent" or press #3 to "opt out of further calls".

When I received the first call I opted out... no problem, until the next day when I received a second call.  I opted out again.  Day 3 I checked with the no-call registry and was told it could take up to 3 days... sigh, ok.

So here I am 2 weeks later, a call every night and I am seriously annoyed.  Tonight night I selected option #1.  Fast forward to a 5 minute hold and I get a live person who demands my credit card info.  I ask to speak to the supervisor and guess what, they hung up!

Using call display had allowed me to acquire the calling number and I dialed back in, waited almost 10 minutes and connected to another agent.  Same question and I was told to "F*ck *FF" before being hung up on again.

Now I grew up in an age when "the customer was always right" and I will leave that issue for another post some time.  It just irks me to no end that average person is unable to express themselves in a coherent manner with out resorting to that single expletive and worse yet to a potential customer!

My advice is this... If you are doing business, the person on the receiving end never warrants being cussed at but if you must say something to some one who has gotten under your skin, may I suggest a few words from Hamlet... "Therefore, since brevity is the soul of wit, and tediousness the limbs and outward flourishes,
I will be brief:" and bid you good day!