Back to List

Wordperfect Customer Support Actual dialogue of a former Wordperfect Customer Support Employee (CSE

Posted by Bipin Shah
14
Jul 15, 2011
35 Views
Wordperfect Customer Support Actual dialogue of a former Wordperfect Customer Support Employee (CSE) Customer Support Employee (CSE): May I help you? Customer: Yes, well, I'm having trouble with WordPerfect. CSE: What sort of trouble? Customer: Well, I was just typing along, and all of a sudden the words went away. CSE: Hmm. So what does your screen look like now? Customer: Nothing. CSE: Are you still in WordPerfect, or did you get out? Customer: How do I tell? CSE: Can you see the C: prompt on the screen? Customer: What's a sea-prompt? CSE: Never mind. Can you move the cursor around on the screen? Customer: There isn't any cursor: I told you, it won't accept anything I type. CSE: Does your monitor have a power indicator? Customer: What's a monitor? CSE: It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on? Customer: I don't know. CSE: Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that? Customer: Yes, I think so. CSE: Great! Follow the cord to the plug, and tell me if it's plugged into the wall. Customer: I can't. It's dark out here. CSE: Dark? Customer: There's a power outage. CSE: A power... A power outage? Aha! Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in with? Customer: Well, yes, I keep them in the closet. CSE: Good! Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from. Customer: Really? Is it that bad? CSE: Yes, I'm afraid it is. Customer: Well, all right then, I suppose. What do I tell them? CSE: Tell them you're too stupid to own a computer.
Comments
avatar
To join the discussion, simply log in with your Google or Facebook account.

How it works:

  1. Click one of the login buttons above
  2. You'll be redirected to the authorization page
  3. After logging in, you'll be returned to the forum
  4. Your guest account will be automatically created if it's your first time

© APSense LTD. All-in-One Business Hub. All Rights Reserved. This forum service is provided by APSense.com