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What is CRM?

Posted by Sathish Raghavan
3
Feb 22, 2018
95 Views
CRM stands for Customer Relationship Management. It refers to a software application that helps companies improve their relationships with customers. It is primarily meant for sales teams of all sizes, but is also used by teams like marketing (to plan their email campaigns) and customer support (to leverage sales information while responding to tickets).
Comments (1)
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Teresa Lewis
1

Technical Support Engineer

but is also used by teams like marketing (to plan their email campaigns) and customer support (to leverage sales information while responding to tickets).

Feb 23, 2018
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