How To Restore & Maintain Retail Consumer Trust Beyond The Pandemic

an in-person shopping experience. Consumers need to shop for necessities like groceries, hardware and home goods, electronics to support in-home entertainment needs and stock their home offices. Adjusting to the new normal can be uncomfortable for people as they learn to maintain a safe social distance while surrounded by mask-wearing strangers. Shoppers want to trust that retailers are taking active measures to keep customers and staff safe.