New Feature Announcement: Custom Forum for Every Business

Revolutionize Your Customer Engagement with APSense Custom Forums

We're excited to announce the launch of our newest feature on the APSense all-in-one business hub: Custom Forums. This powerful addition takes customer engagement and support to an entirely new level, allowing businesses of all sizes to create dedicated discussion spaces that can be accessed from anywhere.

Not Your Traditional Forum Experience

APSense Custom Forums reimagine what a business forum can be. Unlike traditional forums that exist solely on one platform, our Custom Forums provide unprecedented flexibility:

• Create and manage your forum threads directly on the APSense platform
• Generate direct links to your forum for easy sharing
• Download QR codes that link directly to your forum
• Embed widget code on your website for seamless integration
• No sign-up barrier for visitors to view all content
• Simplified authentication with Facebook or Google login options

This innovative approach means your forum isn't confined to the APSense platform—it can exist wherever your customers are and provides a frictionless experience for participants.

Why Choose APSense Custom Forums?

Versatile Implementation

Deploy your forum across multiple touchpoints to meet customers where they are:

• Add QR codes to product manuals for instant support access
• Embed forum widgets on your official website
• Include forum links in email signatures and social media profiles
• Display QR codes at physical locations like stores or event booths

Enhanced Customer Support

Transform how you provide assistance to your customers:

• Create comprehensive FAQ sections that evolve with customer needs
• Offer 24/7 community-based support where customers can help each other
• Build a searchable knowledge base of common questions and solutions
• Allow customers to get answers without waiting for direct support
• Remove access barriers with open forum viewing for all visitors
• Simplify participation with one-click social media authentication

Community Building

Foster deeper connections with your audience:

• Create topic-specific threads for focused discussions
• Encourage customer-to-customer interactions and knowledge sharing
• Gather valuable feedback and insights directly from your community
• Build brand loyalty through active engagement

Reduced Support Costs

Optimize your customer service resources:

• Address common questions once in a public forum
• Let your community help answer questions
• Create a self-service support option for customers
• Free up your support team to handle more complex issues

Getting Started with Your Custom Forum

Setting up your APSense Custom Forum is simple:

1. Navigate to the Custom Forum section in your APSense dashboard
2. Create your forum and customize its appearance to match your brand
3. Add initial threads and FAQ content to populate your forum
4. Generate your direct link, QR code, or widget code
5. Implement these across your digital and physical touchpoints

Real-World Applications

Here's how businesses across different industries are already leveraging APSense Custom Forums:

• Tech Companies: Providing technical support and troubleshooting guides
• Retail Brands: Creating product discussion threads and usage tips
• Service Providers: Offering FAQ sections and service clarifications
• Educational Institutions: Building student discussion spaces and resource sharing
• Manufacturers: Supplying assembly instructions and maintenance support

Frictionless User Experience

We've designed the Custom Forum experience to be as seamless as possible for both you and your audience:

• Open Access: Visitors can view all your forum threads and comments without creating an account
• Simple Authentication: When someone wants to participate, they can quickly log in using their existing Facebook or Google accounts
• Automatic Guest Accounts: The system automatically creates an APSense guest account for social login users
• No Barriers to Engagement: This streamlined approach encourages more participation and interaction

This frictionless experience means higher engagement rates and more valuable community interactions for your business.

Access This Feature Now

Custom Forums are available to APSense Pro, Premium, and Deluxe members. Basic members can explore a preview version with limited functionality.

Ready to get started?

• Click the Custom Forum button in the top-right corner of your APSense dashboard
• Or follow this direct link: Access Custom Forum Feature

Not a premium member yet? Upgrade your membership today to access this powerful new feature in full and join the businesses already revolutionizing their customer support experience.