Quick Tips For Call Centre Trainingby Tele Services TSC specializes in business consulting and outsour
Call Centre Training Companies in Dubai has sprung up almost everywhere. This is because, in a field like this, it is of utmost importance that the agents are properly trained. Recommended Features
- Skills on an interpersonal level
- Customer Service
- Basic skills of negotiation
- Managing customer expectations
- Performance Improvement Programs
Review on Quick Tips For Call Centre TrainingThe outsourced call center training program content should be able to infuse within the agents the proper concept behind a call centre. All the components and functioning of a call centre must be understood carefully. The process of work, the way of people, the way the technology functions, the basic culture in the workplace, the power of a well-formed team and the role of the leader of the team must be understood properly by the agent.
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Created on Mar 29th 2018 00:45. Viewed 827 times.
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