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Quick Tips For Call Centre Training

by Tele Services TSC specializes in business consulting and outsour
Call Centre Training Companies in Dubai has sprung up almost everywhere. This is because, in a field like this, it is of utmost importance that the agents are properly trained.
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  • Skills on an interpersonal level
  • Customer Service
  • Basic skills of negotiation
  • Managing customer expectations
  • Performance Improvement Programs
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Review on Quick Tips For Call Centre Training

The outsourced call center training program content should be able to infuse within the agents the proper concept behind a call centre. All the components and functioning of a call centre must be understood carefully. The process of work, the way of people, the way the technology functions, the basic culture in the workplace, the power of a well-formed team and the role of the leader of the team must be understood properly by the agent.

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About Tele Services Advanced     TSC specializes in business consulting and outsour

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Joined APSense since, January 10th, 2018, From Dubai, United Arab Emirates.

Created on Mar 29th 2018 00:45. Viewed 827 times.

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