Magento Social Messenger Module by Knowband

by Natalie T. Technical writer and marketing manager

Magento social messenger module allows the eCommerce store admin to offer messenger live chat support on the website.

Recommended Features

Admin can integrate facebook messenger
Admin can set the theme color of the facebook messenger
Admin can show the facebook messenger on every website page or selected pages
Customers can ask their queries through facebook messenger chat option
Admin can show greeting message to the customers

Learn more about Magento Social Messenger Module by Knowband»

Review on Magento Social Messenger Module by Knowband

The eCommerce store admin can now offer live chat support on his/her website without implementing any code changes. Knowband offers Magento social messenger module which allows showing facebook messenger chat option on the eCommerce store easily. The Magento social messenger extension allows the store admin to enter the facebook app id and page id in order to integrate facebook messenger on the website.

This way, the eCommerce store admin can resolve the customer's concern and offer better support. The customers can ask their queries directly without any hesitation. Another positive point is that Facebook Messenger is quite popular and most of the customers are familiar with this. The store admin can communicate with the customers directly which creates a better customer relationship.

Basic Functionality of this Magento social messenger extension:

1. As an eCommerce store owner, you can offer live chat support to the customers without any complicated implementation.
2. In order to showcase facebook messenger on the website pages, the admin needs to enter facebook app id and page id.
3. The Messenger Live Chat module provides an option to set the messenger theme color easily from the admin interface.
4. Admin can also show the default messenger theme color on the website front-end.
5. Admin can show the messenger chat option on all the website pages or selected pages.
6. Admin can choose from the different pages like the product page, category page, contact us page, cart page, account page etc.
7. Admin can also set the messenger chat option on the error page. The customers can contact the store admin in case of any query regarding this.
8. The Magento social messenger module allows setting greeting message delay time in seconds.
9. The store owner can set a greeting message for showing to the Facebook logged in and logged out customers.
10. Facebook messenger and live chat extension offer a user-friendly interface and smooth functioning.

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