When is customized management software convenient?

by Aaa Cas Auditors & Business Consultant in Dubai

Customized or tailored management software is in all respects management software which, however, is created for a specific reality or company.

Deciding in which cases the use of customized software becomes necessary depends on the nature of the company: the management software must support the company's activities and consequently, the type of business of the company allows answering this question. For a business common to many companies, pre-packaged software will probably already be on the market; otherwise for an innovative company it will be difficult to find software suitable for its management.

A company in its initial phase is typically identified with the name of startup. During this initial phase, the startup looks for a new way of doing business. At the beginning there are few customers and the business is not well defined, consequently the recording of information related to the activities carried out by the company can be done, for example, on an excel sheet and with the creation of text documents. For some, an alternative is to initially use multiple software and manually copy the information from one to the other.

At first, this way of working may be fine. There is little data, and the waste of time copying data is bearable. Furthermore, being few, at the beginning little is demanded and therefore errors are not very frequent. For example, using excel sheets. The error is significant, but if the estimate is made by the owner, he can read it several times and notice the error, if made by the employee, it will be more difficult to find it.

However, when the startup starts to be successful and therefore to better define its business and its way of working, it is better to switch to the use of management software that marries its processes and workflows in order to guide its activities and avoid mistakes.

Then begins a phase in which the company activities are systematized in order to make them perform at their best.

This is the moment in which you have the necessary vision to understand the advantages that Customized ERP Software's in Dubai.

Note that in the creation of the customized software it is also possible to provide for the migration of the data initially collected from the excel sheets. In addition, the customized software created will evolve with the company and with the evolution of its business processes.

In some cases it may not be necessary to create customized software from scratch. For example, let's assume that the company in its embryonic phase uses different software from different manufacturers to support the various activities it carries out. In these cases, typically the company must copy the same data several times in all the software that it uses or must copy the results obtained by one software as input to software.

The most elegant solution could be to create customized software, but depending on the budget available, the possibility of creating software connectors that keep synchronized the records of different software automatically and transparently cannot be excluded . For example, in the case of a mechanical workshop, machine overhauls could be carried out using the manufacturer's software and the vehicle data synchronized with the accounting software.

Who needs customized software?

Based on our experience, we can say that customized management software is vital for innovative companies, especially if they are service companies.

Typically, in fact, production companies, unless they are innovative or very careful to reduce costs, using prepackaged ERP systems. An ERP software (acronym that stands for Enterprise Resource Planning ) is a software that was created precisely for classic production companies.

If your company is a production company you will probably be more interested in ERP. Or you may be interested in customizations that improve some aspects of the software to make it better suited to your business.

On the other hand, if your company is a service company, your work could probably improve with the introduction of a management software designed for your reality.

The service companies are in fact very heterogeneous and for this reason there are hardly any management systems suitable for these realities on the market.

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Classic examples of service companies are brokers: companies that offer quality all-inclusive services.

Whenever a company offers a turnkey service by turning the individual activities / services it offers to a network of its suppliers, a broker is identified.

An example could be a construction company that only quotes and turns the execution of individual works to a network of artisans, another example could be a third party boat Rental Company for sailing holidays, etc.

In all these cases the software is an integral part of the quality of the service that is offered.