What to Consider When Choosing a Corporate Travel Agency

by Finn J. Tips and Tricks

The story is almost always similar, the company starts to grow, travel expenses start to become significant, the limit of the credit card is totally compromised, and the administrative analyst (or the secretary, in many cases) starts to not manage so much work and already requests the hiring of new employees.

Well, it is exactly at this time that the company considers redesigning the processes related to the purchase of trips and understands the importance of hiring a Corporate travel agency specialized in corporate trips.

Points to Consider Before Choosing a Corporate Travel Agency

We list the main points that your company should take into account before hiring an agency:

1. Innovation and technology

It is important that the company seeks agencies that have cutting edge technology and processes, it is not possible, for example, to keep requesting a ticket purchase by phone or even by email, in the middle of The 21st century, the agency needs to have agile processes, offer a platform self-booking and a service team focused on customer success.

2. Financial reconciliation and invoice

An important pillar of the travel management process is financial reporting, if the company uses a credit card to purchase tickets and hotel reservations, it is important to have a transparent list of card expenses related to travel expenses. Many companies get lost in this process, causing, with some frequency, situations of fraud or even undue collection.

3. Modern and responsive self-booking platform

A self-booking platform is a system where employees of your company can issue and book airline tickets and hotels, it must be easy, agile, modern and work well on mobile devices, always seeking and presenting the best options, with different filters such as: price, schedule, company, and airport.

4. Expense management platform included?

One of the pillars of a good travel management solution is the expense management platform, after all, the coffee, lunch, and dinner that the company employee makes on their trip must be paid by the company, therefore, you need to cut the expenses and request future reimbursement.

What your company can gain from a travel management platform:

· Elimination of labor liabilities (with receipts digitized in the cloud);

· Automation of expenses and reimbursement entry processes, with approval levels;

· Transparency and visibility of travel policies for all employees;

· Mapping of cost centers, customers and projects;

· Expense reports by cost center, employees, customers and projects;

· Possibility to integrate with the company's ERP, ensuring information security and governance;

· Agency is not a commodity, understand its services and differentials

Conclusion

The choice of a corporate travel agency is oriented to the company's success and it is essential to ensure the retention of talents and reduction of the company's corporate expenses.