What Is a VoIP Service?

VoIP services have become essential for remote work and even for regular business operations. However, as more companies switch to VoIP for their business communications, more service providers have popped up to meet the demand. Not all of these are the best choices for businesses, which is why we aim to provide a VoIP review for every company on the market. 

A VoIP service, VoIP phone system, or virtual phone system is a replacement for landline-based phone service. Instead of relying on your local telephone company to run lines to your business, you can use a VoIP service to make and receive phone calls from any device with an internet connection, including your cell phone, laptop, desktop PC, and more.

However, VoIP services go beyond just simple calling features. You can use many other features like call forwarding, team messaging, video conferencing, and even analytics to get a better understanding of how your business handles calls. All of this is possible thanks to the power of the internet. Whenever we do a VoIP review, we compare these extra features and identify the best provider for the price.

VoIP stands for Voice over Internet Protocol, which is how we send voice data over the internet. Voice data needs real-time transmission, and it needs to retain the quality of the audio without taking up too much bandwidth or data on your network. This specific protocol makes that possible, and it also allows other applications to analyze the voice data we transmit in real time, something you simply cannot do with a traditional phone.

What Can VoIP Do for Your Business?

VoIP services can help your business tremendously. Not only can you save money compared to traditional phone services, but you can unlock powerful features that streamline your communications with clients and coworkers alike. You can even automate tasks and make your workers more productive.

Cost Savings

The most affordable VoIP plans can cost as little as $10 per user per month, although plans with more features may reach into the $20-30 range. Not everyone in your business needs to be a paid user to use all of the features. For instance, on most platforms, everyone can access team messaging and any employee can enter a video conference or accept a phone call if it was made by a paid user.

Faster Service

VoIP systems make it easier to route calls to those who need to answer them. You can speed up your call handling and deal with more clients in less time. Auto-attendant tools and menus can help your clients direct themselves to the right person. Call recording helps you monitor your employees to improve service.

How Does VoIPVirtual Conduct a VoIP Review?

When we review a VoIP service, we start by requesting a full-featured free trial. Many providers offer this, and we use it to judge the quality of their service. We test all the features they offer and identify strengths and weaknesses. We also get the latest pricing information to make sure we're recommending the best deals and giving you accurate and up-to-date pricing info; so you can make the right decision for your company.