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What Are The Benefits Of Process Mapping And Process Mapping Tools?

by Ashish K. Articles
The benefits of the process mapping in your business or organization is vast and if done correctly it will provide great return on investment (ROI) in terms of time, money and effort. Read the following commandments of process mapping to know its benefits in detail and to learn how business process mapping and proper business process mapping tools can become valuable and important tools for your organization.

Following are the top reasons why companies adopt Process Mapping:

End to end process visibility
Process mapping end-to-end processes within the organization helps to interpret the material and information flows across various functions. This gives employees the visibility of what they deliver and the way it impacts not only other areas of the business but also ultimately the customer. Process mapping helps employees understand where they fit best within the organization and the way they work as a cross-functional team.

Identify Process Owners and the Process KPI
Everyone in an organization or firm carries out some processes but ultimately who is responsible for the specific activities? The process map should capture who is accountable and responsible in the organization for specific process steps as well as show the ownership of the overall processes and activities. Process Maps should also capture how the processes are measured (KPI - Key Performance Indicator) which can help to link it to the performance of individuals.

Evidence of Changes
Generally accepted best practise is to map the AS-IS process and use this as a baseline to look at other ways to improve the process (TO BE). It is essential for the Process Maps to maintain the version history and revision of changes that are done to the processes.

Process Maps should capture all information related to processes like the number of resources, the time required to complete tasks. You'll even be able to store meta-data like cost, total effort and waiting time against the activities, so that it’s made certain that the suggested changes to the TO BE process will truly add value to the business by reducing cost, reducing duplication and improving the general service to the customer.

Support Training and Induction
The process maps are a great support and source of training and induction for employees new on a particular process. It is ideal to communicate the best practices through approved process maps. With the help of a Process Library, one can easily identify all processes linked to specific job role / employee.


Find a process mapping tool which is easy to use for all:
Process mapping tools typically have a bad reputation because the maps are rarely used beyond the change project initiative. The important thing is to make sure the process maps is ‘live’ after the change project by making the change process method as reusable and sharing the processes across the organization. For this, it is essential that the process maps are easily accessible, easy to find and accurately updated at all times. Once this is done, the Maps should provide access to key stakeholders to easily communicate any changes or updates required.

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About Ashish K. Advanced   Articles

72 connections, 1 recommendations, 272 honor points.
Joined APSense since, December 6th, 2016, From New Delhi, India.

Created on Feb 6th 2020 02:42. Viewed 124 times.

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