Ways to Improve Services in Your Hotels & Resorts

by msv consultants restaurant consultants in India

· Projecting hotel brand & history of hotel

· Location

· Multi ambiance projection through social media

· Quality & hotel accreditation standards

· Trained staffs

· Commuting facilities

· Varieties in stay facilities to culinary to Bouquets

· Time management

· Feedback optimization

A hotel management service requires a set of standard protocols. Where the subservient leads to facility management services at high standards, what every guest expects. It is the responsibility of the management to perform in lead time, and not get a remark in lag time. Simply means the guests being serviced at their rooms on time and not driving them to a stage to make a call and avail facilities, that are covered in the packages. As most hospitality sectors like hotels and resort sectors are totally dependent on services. It is the responsibility of the management to be transparent about their services to their guests. Means providing the guests with service, that was assured during their bookings or on arrive.

MSV Consultants being one of India’s most trusted hotel consultants in Chennai India has lined up strategies to improve Hotel services in India.

Being amicable and generous is the first trait to adhere to improve guest services in hotels and resorts, because a smile is the one of all in welcome. What every guest expects at the start of human nature. Resort management is almost the same as hotel management but with some additional responsibilities, that needs to be enhanced to serve guests better. As a consultant it should be advised, that remote service is the key in Resort management. As a resort, in general, are of many kinds like Hill, Seaside, valley and forest resorts. So understanding the nature of the resort, the consultant duty is to train and prepare the staff as stated in a uniform way.

As a Hotel and Resort Consultant in Tamilnadu profession, one should always be courageous enough with a smile in getting feedback from your guests. Those are the vital data sources that a hotel management profession can get, to better equip themselves in service. (Feedback from Guests).

MSV’s innovating research in consulting hotel industries are advised with following advanced operational services, that need to be enhanced in the Hotel Business. Innovation in interiors, themes, ambiance and botanical displays around hotel areas are another way of attracting more guests and improving hotel services. With the rise of technology such as 5G and connected devices. Hotel services can be optimized in precise of lead time. The internet of things known as connected sensors and communicating mediums can be commissioned between sections in hotel management to be more organized and monitored. Security, reception, storerooms, kitchens, logistics, safety alarms, cleanliness, smooth atmosphere is Important sections which require a coordinated monitor and connectivity to enhance operational standards of the Hotel Industry.

Digital medium is another way to bridge the social connect of the hotel with worldwide guests, customers, and travel agencies. The more a hotel connects through digital medium and web, the more the confidence it has built up in its service. Ratings from guest posted online and from travel agents, adds merit to the hotel service and gains in more guest choosing to experience a stay. Hotel services to be more attractive needs to be integrated with restaurants, lounge, bar, pools, horticulture, pubs, varieties in rooms, convenient walk space, valet staffs, medical staffs & emergency management staffs. Highlighting location, the distance of travel from airports, railway stations, and bus terminuses improves the transparency of hotel services to the guest at the start.

Please feel free to ask your question on below contact

Phone: 91-9865256883 / +91-7708066888

Website: http://www.msvconsultants.com/operational-consulting/