Ways to Impress clients in your Hotels & Resorts fields

• ·        Projecting hotel brand & history of hotel
• ·        Location
• ·        Multi ambiance projection through social media
• ·        Quality & hotel accreditation standards
• ·        Trained staffs
• ·        Commuting facilities
• ·        Varieties in stay facilities to culinary to Bouquets
• ·        Time management
• ·        Feedback optimization

 

 

 

A hotel management service requires a set of standard protocols. Where the subservient leads to facility management services at high standards, what every guest expects. It is the responsibility of the management to perform in lead time, and not get a remark in lag time. Simply means the guests being serviced at their rooms on time and not driving them to a stage to make a call and avail facilities, that are covered in the packages. As most hospitality sectors like hotels and resort sectors are totally dependent on services. It is the responsibility of the management to be transparent about their services to their guests. Means providing the guests with service, that was assured during their bookings or on arrival.

 

MSV Consultants being one of India’s most trusted hotel consultant from Chennai India has lined up strategies to improve Hotel services in India.

Being amicable and generous is the first trait to adhere to improve guest services in hotels and resorts because a smile is one of all in welcome. What every guest expects at the start of human nature.

Resort management is almost the same as hotel management but with some additional responsibilities, that need to be enhanced to serve guests better. As a consultant it should be advised, that remote service is the key in Resort management. As a resort, in general, are of many kinds like Hill, Seaside, valley and forest resorts. So understanding the nature of the resort, the consultant duty is to train and prepare the staff as stated in a uniform way.