Articles

Unified Turnkey Processing Solutions for Smart Business Transformation

by Genesys Miratech Miratech – The Largest Global Genesys Partner

Even with the best IT hardware and software platforms managed by an efficient workforce, enterprises may find that progress or outcomes are not quite as expected. Businesses are going smart and it is the norm to make IT the core of operations but here too the what, when and how of operations can make a substantial difference. While in-house operations may allow for perceived tight control, there are instances when a turnkey process could be better, when handled by a third party agency.

Why third party unified turnkey processing solution?

Reasons are simple enough:

  • In-house staff may not have advanced knowledge or possess specialized skills. In any case, their perspective is restricted to their job responsibilities.
  • Extraneous turnkey processing solutions providers, for example Miratech, have teams that consist of specialists with requisite skills and a leader.
  • It costs less, considering the output you receive by using Genesys turnkey solution for contact center implemented by a third party.
  • Your staff can focus on more relevant tasks.
  • Turnkey processing is better than going about in a bits and parts way.

 

What turnkey processing involves – Infrastructure restructuring

Transforming a business into a contemporaneously smart business involves quite a few aspects such as big data, the right set of applications, AI, security and even change of employee mindset, but it starts with the infrastructure.

  • Turnkey processing solution first addresses the infrastructure since it creates a platform for people, processes and information flow. Enterprise managers are usually resistant to change because the change of infrastructure can bring about more load and perceived disruption of established practices, but the team of turnkey processing solution providers can convince managers about the need to change.
  • Change involves the transformation of security, employee access and collaboration and the right technology platforms for smoother, faster and more productive workflows.

 

Digital transformation

  • External turnkey processing solution providers put in place the right set of digital transformation processes at the lowest cost and with minimal disruptions. Miratech consultants are highly qualified and will do their best to meet your company’s needs.
  • It includes leveraging existing technologies and adding contemporary ones to transform work culture and processes.
  • The process is handled by a team that initiates it, and also involves the employees during the transformation.
  • As a result, processes become faster, customer experience improves and productivity leads to more growth and revenues.

 

Big data

  • Analysis of historical data stored in silos does very little to help a business gain predictive insights into emerging trends. Enterprises may not have the infrastructure or technical experts to implement big data processes, tap all possible sources, clean and organize data and derive intelligence in real time.
  • Third party big data processing experts tap into terabytes of data flows from diverse sources, unify them and deliver actionable reports on emerging trends.
  • Enterprises can get to market first and be one up on the competition by opting for turnkey big data processing. What they pay for such services comes out of the earnings that the given activities generate.

All operations and even employees within an organization need to be unified to achieve synergistic workflows. It rarely happens but with a third party involvement for turnkey processing solutions, this can happen even as the organization reaps the benefit of such involvement.  


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About Genesys Miratech Junior   Miratech – The Largest Global Genesys Partner

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Joined APSense since, December 29th, 2018, From New York, United States.

Created on Jan 30th 2019 12:10. Viewed 534 times.

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