Unified Turnkey Processing Solutions for Smart Business Transformation
by Genesys Miratech Miratech – The Largest Global Genesys PartnerEven with the best IT hardware and software platforms managed by an
efficient workforce, enterprises may find that progress or outcomes are not
quite as expected. Businesses are going smart and it is the norm to make IT the
core of operations but here too the what, when and how of operations can make a
substantial difference. While in-house operations may allow for perceived tight
control, there are instances when a turnkey process could be better, when
handled by a third party agency.
Why third party unified turnkey processing solution?
Reasons are simple enough:
- In-house staff may not
have advanced knowledge or possess specialized skills. In any case, their
perspective is restricted to their job responsibilities.
- Extraneous turnkey processing solutions providers, for example Miratech, have
teams that consist of specialists with requisite skills and a leader.
- It costs less, considering
the output you receive by using Genesys turnkey
solution for contact center implemented by a third party.
- Your staff can focus on
more relevant tasks.
- Turnkey processing is
better than going about in a bits and parts way.
What turnkey processing involves – Infrastructure restructuring
Transforming a business into a contemporaneously smart business
involves quite a few aspects such as big data, the right set of applications,
AI, security and even change of employee mindset, but it starts with the infrastructure.
- Turnkey processing solution first addresses the infrastructure since it
creates a platform for people, processes and information flow. Enterprise
managers are usually resistant to change because the change of
infrastructure can bring about more load and perceived disruption of
established practices, but the team of turnkey processing solution
providers can convince managers about the need to change.
- Change involves the
transformation of security, employee access and collaboration and the
right technology platforms for smoother, faster and more productive
workflows.
Digital transformation
- External turnkey processing solution providers
put in place the right set of digital transformation processes at the lowest
cost and with minimal disruptions. Miratech consultants are highly
qualified and will do their best to meet your company’s needs.
- It includes leveraging
existing technologies and adding contemporary ones to transform work
culture and processes.
- The process is handled
by a team that initiates it, and also involves the employees during the
transformation.
- As a result, processes
become faster, customer experience improves and productivity leads to more
growth and revenues.
Big data
- Analysis of historical
data stored in silos does very little to help a business gain predictive
insights into emerging trends. Enterprises may not have the infrastructure
or technical experts to implement big data processes, tap all possible
sources, clean and organize data and derive intelligence in real time.
- Third party big data
processing experts tap into terabytes of data flows from diverse sources,
unify them and deliver actionable reports on emerging trends.
- Enterprises can get to
market first and be one up on the competition by opting for turnkey big
data processing. What they pay for such services comes out of the earnings
that the given activities generate.
All operations and even employees within an organization need to
be unified to achieve synergistic workflows. It rarely happens but with a third
party involvement for turnkey processing solutions, this can happen even as the
organization reaps the benefit of such involvement.
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Created on Jan 30th 2019 12:10. Viewed 534 times.