Troubleshoot Multi-User Issues in QuickBooks for Mac

by Steve M. QuickBooks Certified ProAdvisor

This blog post contains the information about multi-user issues that occurs in QuickBooks for Mac. Read carefully this blog and get the troubleshooting actions to resolve problems you could experience while attempting to share a company file in QuickBooks for Mac. Also you can take help from QuickBooks Error Support team if you are not good in technical aspects.


Fix multi-user issues in QuickBooks for Mac.

  1. Validate that QuickBooks Server is working and also the company file is shared
  • Firstly, you need to click on Go and the after that click on the Applications.
  • Then, double-click on the QuickBooks 20XX
  • Share the files if needed:
    • If the files are listed below the not shared, you need to choose the file and also click on start sharing.
    • If the file is not listed, after that choose the "+" choice in the reduced left side to include the file.

Important Note: There should be only the host Desktop should have the QuickBooks Server application installed as well as functioning. It is also required for the company file to be on the very same desktop the QuickBooks Server app is installed.


  1. Examine Your Mac OS Firewall Settings
  • First of all, click on the Apple menu to your desktop as well as select the System Preferences.
  • After that you need to select the Security & Privacy icon.
  • After that Select the Firewall button.
  • Then Select the Firewall Options button.
  • Keep in mind: If you see the button is gray than you click the lock icon to open it.
  • Validate that your QuickBooks Server application is readied to Allow Incoming Connections.


  1. Verify file sharing authorizations are established properly on the host computer system
  • Firstly, Click on the Apple menu in the upper left edge of your desktop computer
  • Then Select System Preferences.
  • Now click on the Sharing icon.
  • And then Click on the checkbox for File Sharing if it is not currently examined.
  • Here you need to add the folder the company file is saved in to the Shared Folders.
    • Now Click on the "+" switch under the Shared Folder column.
    • Surf to the folder where the company file lies
    • Then click on Add button.
  • In the Users column, make sure the authorization is readied to Read and Write for Everyone or simply the specific users who will certainly be using QuickBooks.

For Instant Solution of Multiple QuickBooks Error Codes Contact QuickBooks Enterprise Support Number.

  1. Verify that the Bonjour service is working effectively on all computer systems
  • Essential: Windows Multi-user fixing methods should not be applied to Mac networks.
  • The following guidelines are for Mac networks:
  1. Firstly, Choose the File option and the click on New Finder Window.
  2. Be sure the various other computer systems using QuickBooks are displayed in the Shared area.
  • If the other computers are not shown, QuickBooks will not have the ability to share the file with those computers.
  • Bonjour needs the adhering to ports open: 56565 TCP, 5297 TCP, 5298 TCP/UDP, as well as 5353 UDP.


  1. Inspect the network configuration
  • If QuickBooks and the Sever App both are set up in the Host Computer then unplug the Ethernet.
  • Then restart your system as well as unplug the Ethernet cable or turn off the airport
  • After restarting your QuickBooks, You need to Open QuickBooks and try enabling the Multi-User mode.
  • If it enables successfully, in case it gets allows it suggests the issue is due to network equipment which could at times block interactions between QuickBooks and also QB Server.


  1. Enable Peer-to-peer direct Connection
  • Log out from both computers and connect them with a single Ethernet cord.
  • Beginning both the computers, make use of the Bonjour service to allow the computer systems seeing each other. Make sure both computer systems can see each other in the Shared Section of the brand-new Finder Window.
  • Choose one computer as a host and open the file and also enable Multi-User Mode.
  • Open QuickBooks in the second computer system from the Shared Section and also open the File.


That’s all from our behalf. We hope that the above given solution methods could help you to resolve the issue. If you have any queries related to it or still getting multi-user issues in QuickBooks for Mac feel free to contact QuickBooks Enterprise Support Phone Number at +1(800)880-6389. We are available 24*7 to help QuickBooks users. Thank you for visiting.

Source Link:

Sponsor Ads

About Steve M. Advanced   QuickBooks Certified ProAdvisor

91 connections, 4 recommendations, 330 honor points.
Joined APSense since, December 15th, 2017, From Washington, United States.

Created on Jul 3rd 2018 17:54. Viewed 477 times.


No comment, be the first to comment.
Please sign in before you comment.