Why does any business invest in technology?
A. To improve operations?
B. To make life easier?
C. To make more money?
D. All of the above?
When implementing any kind of software, you need to take into account the benefits it will give, how it will reduce your work and what will be your return on that technology investment? These days, hotels use a diverse assortment of tech and tools to improve their services, from hotel software that can optimize critical hotel operations to engagement tools that help strengthen customer loyalty. A cloud-based Hotel software can be a great example of how technology benefits operations. By switching to a cloud hotel PMS, you know that the efficiency and accuracy of your operations will improve, influencing guest engagement in a big way, leading to a faster Return on Investment.
Here are seven ways cloud-based hotel software is a guaranteed way to positive ROI for a hotel
7 reasons why cloud hotel software is worth your money
1) You don’t have to pay any server installation fees.
If you’re an IT personnel at a hotel, then it’s likely that you know the pain of installing the on-premise Hotel software. It typically costs thousands of dollars, and the process is time-consuming. Not to mention that while it was supposed to be a one-time fee, they failed to mention the cost of managing your own servers. Many hotel owners are reluctant to move their operations online because they’re worried about going through that hassle again.
With cloud-based hotel management software, all of that goes away. Cloud hotel software eliminates all these problems by using SaaS solutions with no installation fee, is processed super quickly, and there are no physical servers at your property. You don’t even have to pay for the cloud server either because your PMS provider will cover the costs of the server.
2) You don’t have to spend money on upkeep or maintenance.
Hotel software is a necessary and expensive part of running a hotel. While purchasing a server is a costly investment in and of itself, on-premise systems also necessitate regular upkeep and maintenance, which adds to the cost.
This is not the case with cloud-based hotel software, as there are no maintenance costs to worry about. Your vendor can easily upgrade your cloud-based system with a click of a button, and the new version will sync up across all of your devices.
What’s more, the risk of losing data due to server outages is almost eliminated with a cloud-based server because updates are made in near-real-time. This assures that you will never lose data, even if it is only briefly.
3) You don’t need to hire specific maintenance staff.
The most common question about cloud hotel software is whether or not it requires specific maintenance staff. Many people ask this because they are afraid that they need an additional IT staff just to keep their hotel software up and running, which is the case with an on-premise hotel PMS. However, you will be happy to know that this isn’t the case at all! As long as you provide all the needed data in the appropriate format for your provider to initiate the setup process for your cloud hotel software, there won’t be any need for additional technical support to make sure everything runs smoothly.
4) You benefit from reducing human errors significantly.
When running a hotel, there are just so many variables that you have to account for. And the more people you have involved in managing those variables, the greater the chance of human error. Cloud hotel software can help you cut down on human errors tremendously.
Hoteliers can systematically automate day-to-day operations and streamline tedious, labor-intensive tasks prone to human errors such as reservation management, housekeeping, restaurant operations, and more. With cloud PMS, mistakes are minimized, procedures are completed flawlessly, and staff time is freed up, allowing them to focus on other essential activities and spend more time connecting with the guest.
5) You save time with automation technology.
Cloud-based hotel software is one of the most recent technological advances in the hospitality industry. This has helped automate key business processes that were typically manual, taking up a lot of time and workforce, such as making reports, manually entering each guest’s check-in details and more. With automation, hotels have been embracing automation to improve booking and guest experience. Automation can convert disconnected, independent and inefficient processes into simplified and integrated frameworks. Automation has given hotel owners the ability to define more of their staff’s roles, which saves them a lot of human hours per day. Cloud-based PMS systems can help across various areas of the hotel at the same time, which saves hotels a lot of time. Thus, the more automation, the more the ROI.
6) You can access hotel data anytime, anywhere.
These days, going without a mobile PMS is unthinkable for hoteliers. You and your team should have the power to update your reservations, keep your guests entertained from anywhere, and ensure that you are always on top of what’s happening at your hotel.
It is critical to have remote access to the PMS, especially when making critical time-sensitive choices like pricing. This allows you to take the correct steps at the right time & helps your hotel save money on unnecessary expenses.
7) You can focus entirely on serving your guest better.
Apart from decreasing your hotel’s overall operation cost and streamlining various activities, one of the essential things that cloud hotel software can help you with is enhancing the guest experience. There are a lot of priorities in the hotel, but the level of service for guests is often neglected because of the daily hustle-bustle of just managing operations. But with a cloud PMS system in place, you can drastically improve your guest experience standards. Additionally, you can utilize your hotel software to offer contactless
Additionally, you can utilize your hotel software to offer contactless services to ensure a more memorable and safe customer experience for guests by allowing them to book, check-in, and pay with just a few taps of their mobile device. Help your property become the most convenient hotel by utilizing the best contactless technology.
Hotel brands that go out of their way to delight their customers will have an excellent online reputation. Just do a quick search, and you’ll see data proving how important it is to have a good digital reputation. Having a good online reputation can help hotels increase their revenue. And guess what – a cloud PMS can help you with that too!
There are innumerable benefits to cloud-based hotel software. If you’re looking to increase the revenue of your business, reducing costs and increasing profits while providing a world-class experience for guests, then cloud-based hotel software will be an excellent investment for you.
