Toll-Free Helpline Number for Customer Care

A toll-free also known as freephone number is basically a telephone number that is billed to telephone subscriber for all the arriving calls.

In India, 1800 Toll-free number is used by all type of industries to provide customer support. One of the biggest advantages of using toll-free support number is, this service is free from customer’s end and helps them to resolve their doubts and queries. Toll-free number provide 24x7 assistance to customers in resolving their doubts and queries. The toll-free numbers which are used in emergency cases have only 3 or 4 digits.

So if you are looking for the convenient way to resolve all your customer's query then the toll-free number is the best option for you. Let’s discuss few benefits of toll-free number -

1. Improves Customer Satisfaction - Believe it or not but the toll-free number can improve your customer service. Simply by being available 24x7 to attend their calls, you can improve customer retention rate because the toll-free number lets your customer reach you easily.

2. Easy To Remember - One of the biggest benefits of the toll-free number is that it’s easy to remember. Your customers don’t need to note down a number to reach you. It goes without saying that people are more likely to call you if they remember you. Hence this will eventually help you to generate more sales.

3. Marketing tool - Yes you heard it right. Toll-free number has proven to be one of the best marketing tools of 2017.  It helps you to manage and organize calls easily. It also helps you in tracking the details of customers reaching out to your business. It also allows you to create an extension for a particular campaign. It acts as the bridge between you and your customers which helps you to increase call volume and ROI.

4. Cost effective - Toll-free number is a cost-efficient marketing tool. Subscription rates for toll-free numbers are very cheaper. You don’t need to invest a huge amount of setup. This will also help you to reduce operational cost. Moreover, it is free from customers end. Hence, customers don’t hesitate to contact.

5. Credibility - The Toll-free number is just not meant for big corporations. In Fact, it suits companies of all sizes. Toll-free number enhances your company’s image and brand value.