Making a to-do list is a common procedure that is followed by
individuals who have very busy schedule. It is a very old concept and
allows any person to perform his tasks efficiently within a set
deadline. Just like it is useful in performing day-to-day tasks, this
method can also be fruitful in
enhancing the quality of
call center operations. The proper usage of a to-do list for
call center agents not only provides effective results but also help them
take active responsibility in their particular professional environment.
Although the major advantage of a to-do list comes in the form of
better time management, it has many other hidden benefits for a call
center operation. READ MORE FROM
http://tiny.cc/f3jt5y
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