This NYC Senior Home Care Portal Provides Access to The Lives Of Your Elderly Relatives

Don’t let COVID-19 restrictions keep you away from your elderly loved ones. With Touching Hearts at Home NYC’s enhanced online Family Room you can monitor every aspect of the care given to them while they're away from you.

Touching Hearts at Home NYC, specializing in providing home care services for the elderly, is now extending transparency in its services to clients via its Online Home Care Service - the Family Room. The decision to create the online platform came amidst the physical distancing restrictions of the COVID-19 pandemic.

Visit https://www.touchinghearts.com/nyc for info!

The elderly home care provider understands how stressful it can be to have a loved one in need of help and living independently. As such, with the new online Family Room, relatives of those individuals under the charge of Touching Hearts at Home’s care managers can monitor the care being given to them.

Touching Hearts at Home NYC works to alleviate some of those stresses by giving you real-time transparency to your loved one's care process. The convenient online Family Room portal also helps to ease some of the logistical burdens you may be experiencing.

The Family Room, which is available at no extra cost, helps you to access your loved ones' care records from any device with internet access. Added to this, you and your elderly relatives are given access to a shared calendar with which to coordinate between yourselves, track scheduled visits and invoices, and enter payments.

It is through the Family Room's online Care Log that you can access your loved ones’ records. It comprises information on completed shifts and the tasks that occurred during each visit. Through this platform, relatives can witness, in real-time, what happens at the point of care. Additionally, the information is updated in real-time and shows the task along with the time it was completed, and whether it was completed or not.

With the convenient online Calendar, you can access information about upcoming caregiver visits and coordinate information about birthdays or visits with your family members. An interesting feature of the Calendar is it only shares the information with you and your family, not the Touching Hearts at Home staff. 

The online Family Room also allows you, as a family member, to view a list of all medications taken by your loved ones and collaborate with their care managers for medication or supplement updates.  

The enhanced portal is not only beneficial and accessible to you and your family members, but caregivers at Touching Hearts at Home also have access to certain information and features. For instance, there is a To Do section where you can document a list of tasks you would like an agency staff member to carry out and further assign it directly to them.

For more details on the Family Room and its other features, you can click on the link above!

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Created on Oct 26th 2020 10:35. Viewed 210 times.

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