Things You Need To Know Before Hiring a Maid
by Kristen White BloggerThanks to our busy lives, there is very little we can do to keep our homes in order. From cleaning to cooking, it can be a chore to manage everything on your own. But that does that mean you must live a life of disorder? The answer is no! You can hire maid service and delegate your chores to a trained professional who can finish all your household tasks in half the time and efficiently too.
However, before you go looking for Maids in Houston, you must consider the following things to ensure you have a long, successful relationship.
Maid Service Should Be Bonded
Allowing an unknown person into your house is a certain kind of risk. However, you should be protected from any events like thieving or damage of property during the cleaning process. While some companies are bonded to protect themselves, there are some that do not have any kind of bond at all. But in either case, you remain unprotected. Therefore, you must find a company that protects you as well as themselves in an unfortunate event such as this one.
The maids should be insured by their employer
If an accident happens under your roof, then you may not be covered by your homeowner’s policy. The maid service should provide their employees with accident coverage that includes the client’s home, their company, and the maid itself.
Ask for references
Don't hesitate to ask for their experience in the industry and how long they have been in business. You can personally call these references to check if there were any complaints and if they would recommend their services. Apart from checking online reviews, you can also do this additional exercise to ensure that the services you choose are reliable and trustworthy.
Employee background check
The cleaning company should perform a thorough check of their employees to verify their criminal background status and residence. You should also check if they use subcontractors or only use their own employees. This is important because subcontractors do not provide the staff training or liability insurance.
Cleaning Products They Use
Housekeeper services or cleaning companies usually ask their clients to supply them with the cleaning products. If yours has cleaning products included, then be sure to ask what kind they use. Are they using harsh chemicals like ammonia or bleach or do they use green products? You also need to ensure that these products are safe to use around pets and kids. While many companies advertise themselves as using green products, they are not always authentic. Make sure you check the certification labels as well as certifying body information.
Additionally, you should also check if these products are effective at killing harmful pathogens and if they are environmental-friendly.
Enquire about the equipment they use
If your maid services are using poor quality products, then you are not getting what you paid for. The equipment supplied to the maids should be effective and of high quality. You may have seen how using your old vacuum only creates an illusion of cleanliness when in reality it only removed the surface dirt. If you are hiring maids for deep cleaning service, then their equipment should be such that it achieves such cleanliness with long-lasting results.
Satisfaction Guarantee
Your satisfaction should be of primary concern to the service provider. Ask the maid services to tell you about the performance indicators and metrics followed by the company to measure customer satisfaction. Were you provided after-sales service? Did they respond to your query effectively? Did they take your feedback into account when providing services? What steps did the company take to ensure your satisfaction?
A reliable maid service provider is the one that does not wait for complaints to provide quality service. They work towards providing you exceptional service at every step of the way and follow quality assurance procedures to ensure that you get the same service standards each time. They perform thorough inspections to ascertain that the service SLAs are being met as agreed and don't hesitate from going the extra mile in giving you a wow experience each time.
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Created on Apr 29th 2019 01:40. Viewed 296 times.
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