The Functional Areas Microsoft Dynamics Helps Address

The Microsoft Dynamics ERP and CRM suite is known to offer a multitude of advantages and companies have gone to great lengths acknowledging the same. The suite offers many benefits and helps address core areas concerning a business.

The Microsoft Dynamics suite comprises of the Microsoft Dynamics AX, Microsoft Dynamics NAV and Microsoft Dynamics CRM.

The benefits offered by MS Dynamics AX, MS Dynamics NAV and MS Dynamics CRM have been mentioned below:

Productivity Rises Enormously: To begin with, the suite helps companies streamline their business processes. This is meant to help employees raise their performance levels. Resources get to focus more on important tasks in hand. The suite supports advanced features particularly for this task.

• Thoroughly Adaptable: The entire suite has been built to adapt to various business systems and also to offer support to new business users. With the help of the software a company can work towards repositioning itself and also equip itself to face the challenges that will confront it in the future. Besides, data aggregation from different systems will help build business intelligence which is always useful.
  
• Globally Poised: The Microsoft Dynamics AX ERP Solution, Microsoft Dynamics NAV Solution and Microsoft Dynamics CRM Solution have been designed only after taking global trends into consideration. They support multiple currencies and offer multi-language capabilities. They set you up to do business with anyone in the world and build lasting relations with vendors, partners, customers etc.
  
• Set Compliance Right: Organizations have to worry least about risks and liabilities pertaining to administration. Employees have all the tools to generate and conserve reports and subsequently passing them on to people in positions of authority.
  
• Thanks to Microsoft Dynamics, core functional areas such as Sales, Marketing and Customer Service have become easy to handle.
  
• Sales: The Sales functionalities offered by MS Dynamics AX and MS Dynamics CRM ensure employees are better equipped while selling and also demonstrate a higher rate of efficacy. With the kind of smartness customers have who think a dozen times before putting their money into something, it is only appropriate that sales personnel are properly equipped before getting into the act.
  
• Marketing: The features within the tool help put up a spirited display in marketing as well. With all the business intelligence and data gathering possible through the software, all that marketing professionals need to do is prepare well and then execute with confidence which will bring desirable results.
  
• Service: Customers expect their vendors to be available during crucial times and the software suite helps pay precise attention to this. Companies can engage their customers through web, social, mobile and chat. Also, queries can be responded to via a unified service desk. Moreover, employees are further empowered with the ability to resolve cases and perform better in terms of service level agreements.
  

The Microsoft Dynamics AX ERP Solution and Microsoft Dynamics CRM Solution have every feature in the book to help an organization address issues impeding growth and work on them to turn the clock and produce favorable results again. It is only appropriate their legion of admirers keeps growing with each passing day.