Technical Solutions to fix QuickBooks Sync Manager Not Working Error

QuickBooks Sync Manager is a composite tool that can sync the QuickBooks data with the online server and different third-party applications. This tool has been affected by an error message that comes in the following form "Intuit Sync Manager Not Working to Sync any Files". Due to this error, the sync process is halted and QuickBooks Sync Manager immediately crashes. Follow the full guidelines provided in this blog to fix QuickBooks Sync Manager not working error. Keep reading ahead!

Causes and Solutions of QuickBooks Sync Manager not Working error

Go through the below given causes and solutions below to exterminate this issue related to the Sync Manager.

Cause 1: QuickBooks Sync Manager location being changed

Solution 1: Restarting the QuickBooks Sync Manager

In case the Sync Manager is showing any abnormal technical issues, the user should make an exit from the tool and restart it to check if the error got exterminated.

Solution 2: Verifying the Sync Manager Folder location.

For Windows XP

Users should visit the location “Drive:\Documents and Settings<Username>\Local Settings\Application Data\Intuit”

For Windows 7 and Vista

Users should head to the following location “C:\Users<Username>\AppData\Local\Intuit”

·         Double-check if the Sync Manager is located in the QuickBooks folder only.

·         Once that has been ensured, proceed by opening QuickBooks and follow up to the Help menu.

·         From there, make a move to opt for the Manage Data Sync option.

·         Afterwards, proceed by Clearing Sync Settings.

Cause 2: Corruption in the Windows components.

Solution: Repairing MSXML, and .NET Framework

The steps for repairing the Windows components are:

·         Towards the beginning, the user needs to hit on the Start menu.

·         From there, make a move on to the Control Panel, and then click on Programs and Features.

·         Now, individually opt for the Microsoft components and then right-click on them to click on Repair.

·         Once done with the repair process, restart QuickBooks Sync Manager and try the sync process again.

Cause 3: Incorrect QuickBooks Sync Manager settings

Solution: Configuring QuickBooks Settings

·         Start off by making sure that you have a seamless internet connectivity.

·         Following that, set up the QB Sync manager by conforming to the below-stated steps.

·         Kick start by running QuickBooks Desktop as an admin.

·         Follow up with the File menu, and from there, advance to Setup Intuit Sync Manager.

·         Now, proceed by Signing in by entering the correct login credentials.

·         In case of a misplaced password, the user can click on the Forgot your User ID option, and abide by the on-screen steps to retrieve the lost password or reset the same.

·         Following that, click on the option to Use an Existing Company.

·         Follow up by clicking on Next and initiate the sync process.

·         Upon the completion of the sync process, close the window, and advance to the Intuit Full Service Payroll.

·         Now, make a move to the Setup QuickBooks page.

·         Provide the correct IAC user ID and password in order to open the company file.

·         The user should hit the F2 key so as to inspect the Company Realm ID.

·         Following that, the user needs to go to the Connect your Company page, and therein, opt for the Business profile having the same Realm ID.

·         Upon abiding by the foregoing steps, hit on Continue.

·         Now, click on Finish.

Cause 3: Network and connectivity issues during data transfer.

Solution 1: Discarding URLs to prevent obstructing QuickBooks Sync Process

·         The user should add QuickBooks ports as an exception in the Firewall.

·         If that does not help, Windows firewall should be temporarily disabled while performing the sync operation.

Solution 2: Using QuickBooks File Doctor tool

·         This solution requires running the QuickBooks Tool Hub program.

·         Therein, make a move to the QuickBooks File Doctor tool.

Cause 4: Outdated QuickBooks.

Solution: Update QuickBooks desktop to latest release

·         To get QuickBooks updated for fixing QuickBooks Sync manager Not Working error, the user needs to run QuickBooks as an admin.

·         Thereafter, he/she needs to tap on the File tab, and then advance to the Update QuickBooks Desktop option.

·         Follow up with the instructions, and finally click on the Get Updates tab.

·         Once all the foregoing instructions have been followed, user should retry the Sync process by using the Sync Manager.

Summing Up!

The current discussion focused on QuickBooks Sync Manager and the assorted approaches to get it rectified with least hassle. If you have any questions, or are still surrounded by technical issues, just give us a call at the QuickBooks desktop error support helpline i.e., 1-800-615-2347.

You may also see: QuickBooks desktop unrecoverable error