Streamline Project Phases with IT Service Management (ITSM) Training

One of the best ways to run IT service operations is by implementation of ITIL®  life-cycle as the procedures and methodologies of ITIL®  are based on the best integrated practice, derived from various industrial sectors for IT service management (ITSM). ITIL® practises largely follow five publications guides which pivot around the models related Service Operation, Strategies used in Service, Service Transaction, Service Design, and Improvement in Service Operations. More importantly implementation of ITIL® methodologies allows organisations to conduct business in a structured and organised manner.

ITIL® Service Operation processes are usually deployed for event management, incident management, request fulfilment, problem management, IT operation control, facilities management, application management, and technical management. Since high level of expertise is required in the above processes, professionals with thorough knowledge about the work process and having a certification will be given preference. Thus, in such cases, having ITIL®  Service Operation certification will be of great help such as ITIL®  Service Design Training, ITIL®  Service Operation Training, ITIL®  CSI Training, ITIL®  Service Strategy Training, And ITIL®  Service Transition. ITIL® training is best suited for Network Support professionals, Application Support executives, IT Managers, Incident Managers, and Security Administrators and Managers. Different certification levels of ITIL® are as follows:

ITIL® Intermediate Service Operation Training & Certification: ITIL® Service Operation Training imparts candidates with the knowledge and skills related to operational activities, management techniques, and process phases required in ITIL® Lifecycle. Candidates earn three credits on completion of ITIL® Intermediate Service Operation module.

ITIL® Intermediate Service Strategy Training & Certification:  ITIL® Service Strategy Training imparts knowledge and skills to figure out risk factors within IT services and ways to fulfill organization’s objectives. On completing ITIL® Intermediate Service Strategy module, individual earn three credits and candidates can attempt advanced levels like  ITIL® ^® Expert and Master levels in IT Service Management.

·         ITIL® Intermediate Service Design Training & Certification: ITIL®  Service Design Training enables the candidates to understand and decide the best uses of IT services to optimize organization’s profit, and establish a link between service design and various phases of the ITIL® Service Lifecycle. On successfully finishing ITIL® Intermediate Service Design Training and Certification, candidates get three credits which can be used for attempting advanced level exam.

·       ITIL® Intermediate Service Transition Training & Certification:  ITIL®  Service Transition Training imparts the knowledge and skills needed to bring changes to the IT services so that it can be in sync strategy and customer’s expectations. In other words, this training will focus on change management and service delivery improvement. Candidates will earn three credits on completion of this certification which is a prerequisite for advanced levels such as the ITIL® Expert and Master levels in IT Service Management.

·       ITIL® Intermediate Continual Service Improvement Training: ITIL®  CSI training will familiarize candidates to continual service improvement methodologies which involves policies of change management; risk factors, and CSFs. Three credits can be earned on finishing this certification - a prerequisite for ITIL® Expert level and Master level.

 

To know more about the training, please visit:

http://www.multisoftvirtualacademy.com/it-service-management.php