Steps to Fix QuickBooks Multi-User Mode Not Working Error

Posted by Steve M.
6
Feb 24, 2020
484 Views

Trying to switch from single user mode to multi user mode, but failed? Well, this can happen with almost every QuickBooks user, as at times QuickBooks multi-user mode doesn’t work due to a wide number of factors.  This error can be a bit confusing as the user might not receive the error code, but gets passed on the server of the other system. There can be numerous reasons behind this error, one of which is when the user is trying to work with the company file that is located on another system. If you are also facing this issue, then this blog post can be of much help to you.



However, you can also get in touch with our QuickBooks enterprise customer support team via our toll-free number i.e. +1-800-969-7370 and our experts will ensure to provide you with the best possible support services in no time.

Related Article: QuickBooks Error Code 12007

Causes of multi-user mode not working error

  •         The very first cause can be if the QuickBooks is not installed on the server
  •         Or, in case the hosting settings are not properly configured
  •         Another reason can be firewall or antivirus not allowing to communicate the systems
  •         Windows file permissions not set properly
  •         QuickBooks Database server manager unable to open the company file 


Methods to fix the Multi-User Mode Not Working Error in QuickBooks

The steps involved in this method are as follows:

Method 1: Checking if the QuickBooks services are running properly or not

  •          First of all, the user needs to search for Services.msc and then hit Enter.
  •          After that, QuickBooksDBXX service will appear in the services window
  •          Once done with that, the user needs to double click QuickBooksDBXX service. The user needs to check the value under the startup type should be automatic
  •          The next step in the process is to reboot the QuickBooksDBXX service under the recovery tab
  •         And then the user needs to repeat the steps for QBCFMonitorService
  •         The last step is to start the software in multi-user mode

 

Method 2: Creating a new folder for the company file

  •          The very first step in this process is to make a new shared folder in the host
  •          And then, provide access permissions
  •         The next step is to replicate the .qbw file to the newly created folder
  •          Followed by, rescanning the folder that has the company file
  •          The last step is to open the company file and check if the error persists

 

There can be other methods as well that can help the users in fixing the QuickBooks Multi-User mode not working issue. However, if you are seeking for expert assistance or want a team of professionals to fix the issue for you, then do not hesitate in speaking to our QuickBooks professionals.

You can ring up at our toll-free number i.e. +1-800-969-7370, and our experts will be there to assist you in a single call. 

Source: http://my-home-mallorca.com/forum/viewtopic.php?lang=en&f=8&t=120669&sid=f70087e3b5acc0cda9bebc4c6665de62

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