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Steps to Fix QuickBooks Freezing Up Error (Unfreezing QuickBooks)

by Steve M. QuickBooks Certified ProAdvisor

While working on the QuickBooks accounting software, the user might bump into an error that freezes the software for some time. This error generates a few off-screenwindows running in the backup, which do not get close when the user tries to shut them. Any of the unsaved data is risked, as a consequence of this error. Moreover, the software might hang, freeze or crash. This can be one of most annoying errors that the user might end up into, as one won’t be able to perform any of the tasks, when this error appears on the screen. If you are also stuck in such a situation, then here is what can be done.


In this piece of writing, we will be talking about the steps that can be followed in order to fix the QuickBooks desktop freezing up issue. Thus, to know more make sure to stick to this post. Or connect with our U.S. based accounting professionals for further assistance.


What leads to QuickBooks desktop freezing up issue?

The user can land into QuickBooks desktop freezing issue, due to the following factors:

  •          Damaged program files or QuickBooks desktop installation
  •          Or corruption on the hard drive
  •          Also, in case the applications are running in the background
  •         The user can also face this issue if the file doesn’t allow the user to operate the window for some reason
  •         Moreover, if the DDF and user preference files get damaged for some reason, then this issue is probable to occur
  •         In case the company name is too long, the user might end up in such an error

 

How to Unfreeze the QuickBooks desktop?

The user can try resolving the QuickBooks desktop freezing up error, using any of the below methods. Let us have a look:

Solution 1: Change the DAT and DDF files

The user can try changing the DAT and DDF files to fix this issue. The steps to be followed hereunder are:

·         Start with closing the company files on the systems

·         Furthermore, look for the company directory and then rename the DAT to OldUserPRef.DAT

·         Moving ahead, the user should delete each file having DDF extension

·         Later, open the company and click on confirm to save the payments from the same directory

·      Last but not the least, the user should click on the print to print successfully.


Solution 2: Running QuickBooks install diagnostic tool

  •         Under this method, the user will have to download QuickBooks install diagnostic tool from here.
  •         And then, save the file on the desktop
  •         Later, close all running programs and then run QuickBooks install diagnostic tool
  •         Furthermore, wait for the process to complete
  •         Lastly, the user should reboot the system and ensure that the elements are updated properly
  •      You can also download and install the diagnostic tool from QuickBooks tool hub program.

 

Coming up with the most effective solution to QuickBooks desktop freezing up problem might seem to be a huge task, until the above stated steps are incorporated. Once the steps are carried out in a proper manner, the user will surely able to get rid of the error instantly.

Whereas, if for some reason the error continues, we advise you to connect with our technically sound 24/7 QuickBooks error supportteam and ask them to carry out the essential steps on your behalf. You can make use of our dedicated support line i.e. 1-800-761-1787. 

 

Other Article: 
Different Windows 10 versions QuickBooks Desktop
QuickBooks File Doctor


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About Steve M. Advanced   QuickBooks Certified ProAdvisor

91 connections, 4 recommendations, 330 honor points.
Joined APSense since, December 15th, 2017, From Washington, United States.

Created on Mar 15th 2021 01:04. Viewed 311 times.

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