Some Special Features of a VoIP Business Phone System

What is VoIP?

Ever since this technology has emerged, it has been known for changing the way people communicate with each other. This communication system has worked wonders by improving the quality on a huge basis and reducing the communication related expenses at the same time. It has streamlined the methods as it just requires high speed Internet and some common hardware and software.

In simpler terms, VoIP business phone uses high-speed Internet connection to offer digital voice and data communication over the digital networks. This latest technology has completely ended the need of using old-school copper wires for transferring voice data from one place to another.

How does this technology work?

This technology works with the help of high speed broadband Internet connection that is used to deliver packets of data and receive them back. This basically includes the IP address of both, the sender as well as the receiver and this facilitates simple, free flowing and constant communication.

There are several reasons why VoIP business phones are becoming increasingly popular, out of which, affordability and improved communication quality are the main.

Let us quickly review some more benefits of VoIP based business office phone systems.

Reduced calling costs

As mentioned above, this happens to be one of the topmost reasons why this approach has gained so much popularity. This point relates specially to the owners of SMEs and new start-up owners as they are always looking for cost-effective solutions in their initial days. According to a random research, 55 percent users claimed that reduced calling cost is the main reason behind switching from contemporary to VoIP based business office phone systems.

Improved greater manageability

According to maximum users; putting the telephone system on the Internet allows them to manage the setup easily. Because of this, adding or moving extensions would require a simple change in the software configuration rather than complex re-wiring process.

Enhanced mobility

With VoIP business phone, the employees can make and receive calls even when they are out of the office. This is because of the computer software that imitates their physical telephone and has call routing feature to forward calls to the users’ cell or home phone, depending upon where they are.

Advanced features

Apart from these, there are several other features of VoIP based business office phone systems. These features are often related powerful calling that eventually helps in enhancing the productivity and profit of the company. Some very common features are –

v  A Display Screen Showing A Name Directory

v  Call Records And Other Information

v  Multiple Folders For Organizing Voice Mail

v  Integration With PCs That Lets Users Call A Number Directly From A Web Browser

v  Address Book In An Email Client

v  Easy integration with other software

Another feature is that it can integrate with other software with utter ease and this has a huge role to play in increasing company’s performance, productivity and profits. For example – these software tools can allow business owners to keep track of phone activities and thereby increase the efficiency of their call centers.