Setting up and maintaining Analytics tools in Salesforce

Posted by Ranjeet Kumar
6
Jun 12, 2020
397 Views
Analytics tools in Salesforce are used to visualize the activity occurring in your Salesforce ecosystem, which enables business users to make informed decisions.

 Analytics tools and business intelligence in Salesforce

In the mid of 2017, Salesforce, the world's number one CRM service provider, released their updated data analytics tools for visualizing data - Einstein Analytics which was earlier known as "Wave analytics". People who use Salesforce platform have probably heard of Einstein AI, but what is "Einstein Analytics"? 

The easiest way to describe it is a business intelligence (BI) tool from Salesforce optimized for mobile access and data visualization. The analytic tools are used to visualize the activity occurring in your Salesforce ecosystem, which enables business users to make informed decisions. It doubles as a visibility tool to offer insights like contacts, campaigns or accounts into your user’s data on the CRM. The upside of using Einstein Analytics is that it is not just restricted to local Salesforce sales, service and marketing data. It can also be used to analyze external data or old data that is imported into cloud analytics. Read full blog here - Setting up and maintaining Analytics tools in Salesforce

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