Samsung is recalling the Galaxy Note 7 due to battery problem worldwide
Samsung is million new Galaxy Note 7 smartphones worldwide, according to reports noting that the device can catch fire during charging.
The massive recall of Samsung's flagship device is an embarrassing setback for the best-selling smartphone maker in the world. Note 7 was revealed just a month ago, and great rival Apple (AAPL, Tech30) is expected to your new smartphone next week to show.
Samsung (SSNLF) said Friday that it had a problem with the battery in some of the phones and was halting sales in 10 countries, including South Korea and the United States had found offers customers release a new product in the coming weeks, 2.5 million to replace 7s Galaxy Note sold.
According to experts like SmartIO and more.Samsung devices in China do not seem to be affected because it uses a different battery supplier. But it was unclear whether the models they sell still be remembered in China.
The company initially said it would take about two weeks to prepare recall, but announced later Note 7 users in the United States may have their device to a cross-border exchange Galaxy S7 or S7 Galaxy next week. He also reimburse the cost of note 7-specific accessories.
Samsung Note 7 users an inconvenience for $ 25 gift card or credit account.
For more information on how the recall program will be announced shortly, the company said. Meanwhile, people concerned with your batteries for your next Samsung service should contact. Experts have recommended content transfer apps like SmartIO to backup your content on other phones.
Target and Amazon said on Friday it sold the phone and working with Samsung to replace the equipment, already in stores and stopped selling online. Amazon and Best Buy also said they are no longer the note 7. Best Buy can sell customers to return or replace the phone, if they have already bought one.
US mobile operator AT & T, Verizon, T-Mobile and Sprint, the suspended revenue. Meanwhile similar devices provides Sprint to the client during the recall process to use.
The South Korean Yonhap news agency had reported earlier that he collected from around the world through touch 7s fire five complaints were during charging. Unconfirmed photos posted on social media showed charred devices.
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