Restaurant POS Billing Software - A Best Recipe for Success by Retail Mass
by MaestroInfotech System Website Design Company BangaloreAnyone who has worked in the hospitality industry
knows that the demands required to deliver quality food in a timely fashion by
courteous and efficient staff could test the skills and serenity of a Zen
master!
So many factors come into play at the same
time and need to be handled with such precision that many busy restaurant
owners compare the experience to plate twirlers, who manage to twirl multiple
plates on narrow bamboo poles all at the same time.
Restaurant
point of sale software systems can be customized
to work with the same levels of excellence and efficiency whether it is in
high-end restaurants, takeaways, fast food outlets, hotel/cafe facilities or
pick up/delivery services.
A typical restaurant
POS setup would include a centrally located touch screen monitor for
inputing orders, at least one cashier station with a cash drawer, receipt
printer, and credit card reader / EFTPOS.
So let’s have a look at a hectic restaurant
scenario where the owners have introduced a state of the art restaurant
POS system:
A party of 6, who have previously made a
reservation, arrive at 7:30pm for dinner. They decide to have pre-dinner
cocktails at the bar and each gives his order to the bar staff. The cocktail
waitress adds the drinks to the touch screen monitor where the orders are
assigned to a table number
Following their cocktails the diners adjourn
to their table, which is displayed on the central monitor. After their orders
have been taken, and diners assigned seat numbers, each diner's choices are
immediately input via a quick and easy display system which sends the meal
orders direct to the kitchen and the drink orders direct to the bar.
The restaurant
POS Billing Software identifies the entrees, so they appear on the
kitchen's easy to read monitor first or are printed out on the kitchen printer.
Main courses will appear on-screen at a pre-set time following the entrees, or
printed out when called.
When the chefs have completed the entrees, the
waiting staff is notified via the POS Software system and each meal is
delivered in accordance with the assigned seating numbers.
During the course of the meal, the guests
order additional bottles of wine, which are logged into the system and sent
directly to the bar.
Meantime, the main courses have been prepared
and are ready to be served following a break after the entrees. Once again, the
waiting staff know which diner has ordered which meal and the fresh, piping hot
meals are served.
Following the meal, the delighted diners order
coffee and liqueurs. The coffee orders are sent to the barista and liqueurs to
the bar staff.
As the evening draws to a close, each of the
three couples asks to have an individual bill, which the restaurant POS system handles seamlessly. Each
bill displays an itemised readout of the drinks, meals, coffees and liqueurs
served to the couples, reducing the risk of errors or incorrect tabs.
Payments are made with ease on the
EFTPOS/credit card reader at the waiter Â's station and the guests depart Â--
delighted with the quality of the meal and the fast, efficient service provided
by management and staff.
From a management perspective, automating the
many and various tasks required by floor staff means they are able to focus on
great customer service and making their guests feel that their every wish is
being met promptly and with a smile.
Kitchen staff also finds restaurant
POS Software advantageous because quickly scrawled meal orders can't be
misread, the system enables them to keep track of all orders, what time they
were processed, which orders are to be delivered when, as well as any special
requests.
The main ingredients for a successful
restaurant, cafe, casual eatery or fast food outlet are all included in a
dedicated restaurant POS Software,
resulting in stress-free management, happy staff and contented customers.
Indeed, a recipe for success!
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Created on May 2nd 2018 03:00. Viewed 475 times.