Repair QuickBooks Install Error 1328: C:config.msiPT* File Error

by Sprink Davis Accounting and Bookkeeping

Error 1328 is a common issue that can occur during various processes, including updating, repairing, installing, or uninstalling the QuickBooks Desktop application. This error can be fixed by following a simple troubleshooting guide. This article provides an easy-to-understand explanation of the error and offers effective solutions for resolving it.

A brief review of QuickBooks Error 1328

The occurrence of Ways to Fix QuickBooks Error 1328 when Installing or Updating can disrupt various functions of QuickBooks, such as updating, repairing, installing, and uninstalling the QB Desktop program. The error message that appears reads "Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp."

To fix this error, you will need to repair the QuickBooks Desktop installation and install a new version of the QuickBooks program.


Possible Causes of QuickBooks Error 1328

The main cause of the QuickBooks error 1328 is using a license number that is not compatible with the version of QuickBooks being installed. Know more causes here:

        If certain critical Windows system files are infected with viruses and malware, it can also lead to this error.

        When software setup files for installation are partially downloaded or corrupt, you may encounter such error when applying patch.

        A sudden system failure or an improper shutdown of Windows can be a possible cause of this error.

        This error may occur due to damaged or corrupted program files.

        Recent modifications may have made Windows registry entries invalid, leading to such error.

        Network and connectivity issues may be the reason behind the error.


Methods to Rectify QuickBooks Install Error 1328

Here are some steps you can take to troubleshoot the problem:

Method 1: Update your windows to the latest version

        Press the Windows key on your keyboard and type "Windows Update" in the Search Programs and Files search box.

        From the search results, click on the Windows Update icon located at the top.

        Click on Check for Updates, and once the updates have finished downloading, click on Install Updates.

        After the updates have been installed, restart your computer and try to install or update QuickBooks to see if the error has been resolved.


Method 2: Renaming the Config.msi hidden system file

        Press the Windows key on your keyboard and click on Computer from the programs list on the left side.

        From the left side panel, select Local Disk (C:).

        Click on Organize at the top and choose Folder and Search Options.

        Under the View tab, uncheck the Hide Protected Operating System Files option.

        Click on Apply and then OK.

        In the search bar at the top right of the window, search for the Config.msi file.

        Right-click on the Config.msi file and select Rename.

        Add .OLD at the end of the file name (e.g., Config.msi.OLD).

        Restart your Windows and use QuickBooks again to see if the error has been resolved.


Method 3: Use QuickBooks Install Diagnostic Tool

        Download the QuickBooks Tool Hub from a specific link.

        After the download completes, close any other applications running on Windows.

        Click on the setup file from the Downloads folder on your computer.

        Agree to the license terms and conditions to install Tool Hub.

        Run the program using the desktop icon.

        Go to the Program Installation Problems section and select the QuickBooks Install Diagnostic Tool.

        Agree to the EULA Agreement by clicking on Yes.

        Click on Proceed on the Install Diagnostic Tool window.

        Wait until the tool updates all the Microsoft components.

        After the update completes, restart your Windows and check if QuickBooks is functioning without any error.

Winding Up!

If you encounter any difficulties while trying to implement the solutions provided in this article, which require you to modify Windows settings, we recommend that you seek help from our QuickBooks error support representatives by calling on our helpline i.e., 1-800-615-2347.  Our team will provide quick assistance to resolve all the accounting related errors.

Read Also: Methods to Fix QuickBooks Company File Not Found or Missing Issue

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About Sprink Davis Advanced   Accounting and Bookkeeping

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Joined APSense since, April 13th, 2023, From Everett, United States.

Created on Dec 1st 2023 05:43. Viewed 184 times.


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