QuickBooks Script Error When Accessing Company File [Solved]

by Sprink Davis Accounting and Bookkeeping

This error might be particularly frustrating if it pops up while trying to get your regular work done. When you try to open a file associated with your business, this error message will often appear. Unlike most other types of errors, script errors have no discernible source and often appear out of nowhere. An error with the page's script could cause a page's failure to load when you try to access a file or utilize the QuickBooks application.

Please understand that this is a harmless error that in no way compromises the page's integrity. Any data you have in QuickBooks is safe against a What are the Solutions of QuickBooks Script Error?. QuickBooks employs Internet Explorer's connection settings by default; thus, these issues often arise when working online. You might get the following error message on your desktop screen when this error appears on your desktop screen:

What Causes the QuickBooks Desktop Script Error?

Any number of diverse causes can set off a QuickBooks desktop script issue. We have noted some of the most apparent causes of this error below:

Bringing in an invoice with accounts that don't match your assets or payables.
Script software is damaged and/or related data is incompatible.
You're using an already taken account name and number.
There may be errors with your QuickBooks data file.
Scripting issues are a likely result of using Active X components.
If script debugging is turned on, you may also encounter such an error.

Script errors in QuickBooks desktop are typically caused by the browser preferences you have set up. Since Internet Explorer is QuickBooks default browser, you may run into issues loading or using some websites directly from the program.

Symptoms of QuickBooks Script Error

Some of the common symptoms that can be related to the Script error in QuickBooks are:

• During the attempts to use Internet Explorer to log in to QuickBooks, the web browser works extremely slowly.

• With QuickBooks connected to the server, accounting tasks take significant time to process.

• No longer able to get QuickBooks Desktop updates.

Steps to Fix QuickBooks Script Error Like a Pro

To fix QuickBooks Desktop script errors, you can follow the steps outlined below:

Solution 1: Disabling Script Error Alerts

Before beginning the fix, you must disable alerts for QuickBooks script errors.

Start by going to Internet Explorer's Tools menu.
Then, select the Advanced tab under Internet Options.

Then, deselect the checkbox next to Show a message "Display a notification about every script error".
Finally, select OK to commit your changes.

Solution 2: Uninstall the ActiveX File in Internet Explorer

ActiveX files can be removed from your computer by accessing Internet Explorer's settings menu.

At first, hit a click the on Settings menu item.
After that, click the tab labeled "View objects" next.
Verify that you have checked all ActiveX components.
Look for files with names beginning with qboax, such as qboax11.dll.
You must also ensure that all instances of Internet Explorer under Windows are closed, and the file is removed from the computer.

Solution 3: Remove the Temp files and Cache

Users should delete temporary files and cache, because they consume excessive disc space and also lay grounds for file corruptions and other technical issues, including the Script errors. The steps are:

• Visit the Internet Explorer, and then go to its Settings.

• Cookies, site data, history, and temporary internet files should all have checkmarks next to them.

• And, when all the checkboxes are selected, click on Delete.

Solution 4: Turning off IE add-ons

Perform the steps below to turn off Addons on the Internet Explorer”

• For Internet options in IE, click the Tools menu.

• Under the Programs menu, select Manage Add-ons.

• And finally, click on disabled add-on option.

• To finish, click on Ok.

Solution 5: Resetting Internet Explorer as the default browser

QuickBooks desktop isn't opening in your default browser, which may not be Internet Explorer. Errors in the script could also occur as a result of this. For this reason, you should make Internet Explorer your default browser.

• Run I.E and soon after, go to its Settings.

• Then head for the Program tab, and choose Make Default option.

• Make sure that you put a checkmark besides the option “Notify me if Internet Explorer is not the default web browser”.

• Now, run QB again and try to open the company file to cross check if the script error in QuickBooks is dealt with.

Solution 6: Clearing SSL

If you want to implement this fix on Internet Explorer, you'll need to delete the SSL certificates. How to do so is outlined in detail below:

• In the Internet Explorer, proceed to Internet Options, and then click on Content.

• Here, choose the option to Clear SSL, and later, click on Ok.

Solution 7: Install Java Script and VB Script

The user should also set up and update the script languages including Java script and VB Script as they are vital when it comes to the seamless working of Internet Explorer.

Concluding!

We have seen above the ways to troubleshoot QuickBooks Script errors like a professional. By default, QuickBooks use Internet Explorer's connection settings, which can be a source of script issues. Script issues manifest in QuickBooks Desktop if JavaScript or VB Script fails to install correctly, or Internet Explorer cannot execute these scripting languages for whatever reason.

To fix the script error in QuickBooks, you just need to reset the settings in Internet Explorer, which doesn't take much time. We trust that the workarounds mentioned above helped resolve the QuickBooks desktop script issues you were experiencing. However, please contact the QuickBooks error support team if the error persists after trying these methods.