“QuickBooks Scan Manager Not Working” - How to Troubleshoot?

QuickBooks as an accounting software offers varied functions for easing work burden of accountants. It is provided with many features, one of them being “QuickBooks Scan Manager”. It allows user to attach files to sales receipts, bills, and invoices. This feature has faced issues in terms of “Resolve QuickBooks scan manager could not be selected error” error.

This topic will lay entire focus on this error and will take you through the triggers, and troubleshooting approaches to fix QuickBooks Scan manager not working error.

How is QuickBooks Scan Manager helpful?

QuickBooks Scan Manager offers many advantages, some of which are enlisted below.

·         It helps to manage accounting tasks on time.

·         The scan manager is provided with refurbished balance sheets auto in QuickBooks scan manager.

·         Easy to bring in and modify your transactions.

·         Easy process to link it to your bank accounts.

·         No need to be a specialist in accountancy.

 

What triggers the QuickBooks Scan Manager not working Error?

Below are set down some of the main causes behind QuickBooks Scan Manager not working Error. This error might be caused to any of them (or some of the) enlisted factors.

·         Issues challenged while opening the document in multi-user mode.

·         The incapability of QuickBooks Scan manager to create a new profile.

·         Unable to detect the scanner.

·         Irreconcilable scanning device or corrupted scan manager files.

·         You may be unable to find the scanner driver.

·         Scan manager is not responding.

 

Troubleshooting methods for QuickBooks Scan Manager not working error

This part shall brief you with all the methods you need to settle the QuickBooks Scan Manager not working error successfully. Follow each step-in succession and if the issue persists, jump to the following process.

Method 1: Update QuickBooks Desktop

To update QuickBooks Desktop to its latest version, make sure that you follow the directions below serially.

 

·         Right-click on the "QB" symbol on your system.

·         Select "Properties" from the drop-down menu

·         Select Find a Target from the drop-down menu in the new window.

·         Select Properties from the context menu of the QBW32.exe file.

·         Navigate to the General tab.

·         Select the files version from the drop-down menu beneath Item Name.

·         Check the QuickBooks version.

·         Find the most new version of the accounting software from Google.

·         Now you must download and install the QuickBooks updates.

·         Check if the QuickBooks Scan Manager is working by launching it.

 

Method 2: Use TWAIN Scanner

You can get free of this error by using the TWAIN scanner. Make sure that you are linked to an ideal internet connection.

 Follow the steps to use the scanner:

·         If you’re using a new device, ensure Scan Manager is designed to allow you to attach your documents. Also, look for scanners that are kindred with QuickBooks Scan Manager.

·         Make sure your scanner isn’t turned off and is ready to use.

·         Make sure the TWAIN scanner is being used for scanning.

 

Method 3: Repair QuickBooks via the Windows Repair Utility

To repair QuickBooks by using the windows repair utility, follow the steps below:

·         Use the Windows Repair Utility to fix QuickBooks.

·         Reset your system to make certain that no other background processes are obstructing with the Repair

·         Select Programs and Features from the Control Panel.

·         Select Uninstall a Program and then QuickBooks from the list of programs.

·         Click Continue or Next after selecting uninstall / Change.

·         Select Next after clicking Repair.

·         When the Repair is complete, click Finish.

·         Restart your computer system and update QuickBooks Desktop if any updates are available.

 

Method 4: Delete the Scan Profile and Create a New One

Deleting the scan profile from the scan manager and creating a new profile can help remove this error. In this context, follow the steps mentioned below:

·         To begin, open QuickBooks and select the Company menu.

·         Select Documents and then Doc Center from the drop-down menu.

·         Click on the old scan profile under Scan a Document.

·         To remove the profile from the QuickBooks scan manager, select Delete.

·         Return to the Doc Center and select Scan a Document from the drop-down menu.

·         Select New and give the profile a name.

·         After that, select Continue and make the required changes to the profile settings.

·         Finally, click Save.

 

Summing Up!

Through this article titled QuickBooks Scan Manager Not Working, we are full of hope that we could address your queries related to the error. After going through this article, you must have resolved the QuickBooks Scan Manager is working.

However, if that doesn’t happen, feel free to contact our QuickBooks error support team via our helpline i.e., 1-800-615-2347.

Read Also: How to move your QuickBooks Desktop files to QuickBooks Online?