Questions to ask before hiring a healthcare agency in Alameda County

by Health Now Health Care Services

In-home care is an excellent option for those who want health care in the comfort of their own home.

But choosing the right care professional and companion can be a difficult decision. It is important to consider the factors such as experience, qualifications and the quality of care offered before making a decision.

Ask the following questions to ensure that you hire only a good agency in Alameda County:

What kind of services do you offer?

You must make this clear in the beginning only that agency should offer both medical and non-medical services to you. Any well-established and reputed healthcare agency in Alameda offers a range of services including: nursing care, medication and injection management, personal care, assist in transfers, meal preparation, and assistance for chronic diseases to the households.

You can consider hiring a well-known Alameda Home Care agency like HealthNow Home Healthcare that offers professional care services to meet all your healthcare needs. For this, you should ask them specific questions to get a better idea of their services, some of which are provided below:

Do you verify the employees’ licenses and perform background check?

It is critical for any healthcare agency to verify that a caregiver’s license is clear. Also, do thorough checks to ensure that there are no reports of any neglect or any other criminal activity by their employees.

Do you perform drug screening on your caregivers?

A healthcare agency must perform random screening tests on their employees. This would ensure the safety of your patient and family members.

Do you provide any backup caregiver?

If the caregiver that comes to your home falls sick, the agency must be able to send other licensed professional caregiver as a replacement. You need to clear this before hiring the agency.

Do you have any references?

If the agency has clients whom you can talk about their experiences, it will help you a lot to know how the agency has performed in the past.

Do you accept payment through insurances?

If your elder one has a long term care insurance that covers the cost of in-home care then you must make sure that the agency you are planning to hire in Alameda, must accept this kind of payment. If not, then hire an agency that does accept this kind of payment.

Are your in-home care professionals bonded?

It is essential to ask whether the agency’s workers are bonded or not. For example: if the caregiver breaks or steals something then the agency will bear the cost, not you. You must ask for the details as the bonding coverage may vary from agency to agency.

The above list of questions will help you in making an informed decision about hiring a home healthcare agency in Alameda County.

Hire a well-established and experienced agency like HealthNow Home Healthcare that provides professional and compassionate care for your loved ones. They have highly trained and compassionate healthcare professionals including speech, occupational and physical therapists, dieticians, medical social workers as well as many others.

Whether the patient is dealing with a chronic condition or recovering from an illness, they allow them to stay in their own homes, surrounded by friends and family. They offer a range of in-home healthcare services that offer convenience and highest quality care at competitive costs.