Questions That You Must Ask Before Hiring a Home Healthcare Agency

by Health Now Health Care Services

Finding the right home healthcare agency that fulfills all your requirements is very important. It is one of the most important decisions that you will make for your loved one. Consider interviewing multiple agencies before finalizing the right one.

Here Is A List Of Questions That You Must Ask To Make An Educated Decision:

How Much Experience Your Agency Has In The Home Healthcare Services?

You would want to hire an agency that has few years of experience and a proven track record of successfully delivering the home care services. You can also ask for the references and don’t hesitate to call them and clear your concerns.

Are You A Full Service Home Care Agency?

You don’t need to bother about the hiring, scheduling and payroll services as a full service home healthcare agency will handle all such details. This will ease out the process leaving you to focus on getting the care that your loved ones need.

Does the Agency Offer both Medical and Non-Medical Services?

Ask about the services they offer and thoroughly go through the both medical and non-medical services. The services that are mostly included are:

·         Personal care

·         Medication management

·         Therapy

·         Nursing care

·         Transportation

·         Meal preparation

·         Full time home assistance and much more

Does The Agency Perform Criminal Background Checks Before Hiring Their Staff?

It is important to verify whether the agency performs thorough checks such as drug tests and other background checks before hiring its staff members. You must have the complete confidence on the honesty and trustworthiness of the home healthcare provider before allowing him/her to enter your home.

Will They Immediately Start To Give The Services Or Will You Be Placed In The Waiting List?

It is important to ask this question to make sure that the agency you are hiring doesn’t have a waiting list and can start providing the care to your loved one immediately once you hire them.     

What insurance plans do they cover?    

It will help you to plan financially; if you are aware about this before only that you can expect help from your loved one’s insurance plans.

Is The Agency Willing To Consult With Your Loved One’s Doctor To Make The Care Plan?

A care plan must be based on the recommendations of your loved one’s doctor. It’s a collective effort between the doctor, patient, family member and the agency.  

How They Monitor And Evaluate Their Caregivers?

Make sure to ask the agency if they will follow up through calls or home visits to ensure that the patient and family members are satisfied with the caregiver services.

How Are The Emergencies Handled?

The caregiver must know how to handle the emergency situation if your loved one experiences an emergency in the presence of the caregiver.

The above mentioned questions will help you in finding the right agency for your loved one and in making the informed decision. HealthNow Home Healthcare, a renowned Alameda Home Healthcare agency offers professional care services to meet your needs. Their home healthcare services offer convenience, competitive pricing and the highest quality care. Their highly trained and compassionate healthcare professionals include speech, occupational and physical therapists, dieticians, medical social workers as well as many others. They provide quality and compassionate care to your loved ones in the comfort of your own home.   

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Created on Jun 12th 2019 03:51. Viewed 428 times.

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