Preparation Makes Calling a Towing Service So Much Easier

Towing Services When You Need Them Most

Here’s something that is true for virtually every driver. You don’t know when, but someday, you’ll need a tow. That’s why it’s wise to put the phone number of a towing service in your speed dial ahead of time rather than finding yourself Googling “tow places near me in Oakland” when an emergency arises. When choosing a company to tow your vehicle, make sure they offer these services:  

24/7 Emergency Service

Incidents don’t necessarily happen at the most convenient time. Often, it’s just the opposite. If your car stalls on a remote, lonely road in the middle of the night, you don’t want to find out that the workers at the towing service all left work at 5 pm. Make sure your server is ready to respond anytime the need occurs.

Friendly Customer Service

A car malfunction or accident is a stressful time. Your towing service should act in a courteous and professional manner to ease the stress. You should expect helpful service from both the customer service representative you first call and the driver who arrives at the scene.  

Competent Professionals

You should feel confident that the driver who shows up is well trained and knows how to handle the situation. A good tow truck operator can access the situation quickly and get the transport of the vehicle underway soon after arriving. Experienced tow truck drivers know how to handle any common situation, from an accident to a vehicle stuck in the mud. 

Screened Employees

Trusting the professionals who arrive at the scene is essential for a positive experience. That’s why calling a well-known service is preferable to relying on strangers who just stop to help. With a professional service, you can feel assured that the people who are sent to help have been vetted by the service they represent.

Competitive Rates

When your car is stalled, you don’t want to feel as if you’re the victim of highway robbery with an outrageous bill from your towing service. That’s another reason to check out towing services before you really need one. Get an estimate of what they charge and compare rates.

Be Prepared Before You Need a Tow

Virtually everyone will need a tow someday. It’s a matter of when, not a matter of if. Don’t find yourself researching the phrase “tow places near me in Oakland” when an accident or breakdown occurs. Find a service you can rely on ahead of time and have contact information stored on your cell phone. You’ll be happy you are prepared when the need arises.