My Vivint Camera Not Recording Events, How To Fix It?

Posted by Cynthia Parker
3
May 2, 2022
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Want to know why are Vivint Camera Not Recording Events? If your security camera has stopped recording the events, it is really very frustrating.


Security cameras are very necessary to keep an eye on our premises. No matter where you are heading, your security device will be there to keep an eye on your premises. With the help of the live view feature, you can see what’s going on there anytime.


Different Vivint camera models come with different features. With the help of two way communication camera, you can actually talk with the person standing outside.


Moving back to the topic,


If your Vivint Camera Not Recording Events, check the camera settings, power source, and internet connectivity. Reconnecting the device may help you to fix it. So, reattach the wires, and check the internet and the power access.


Yeah, sometimes your Vivint camera may stop working properly but there is nothing that can’t be fixed. Here is the complete Vivint troubleshooting guide for you.


Reasons: Vivint Camera Not Recording Events


Three main reasons could be majorly responsible for why is your Vivint Doorbell Camera Not Working. Let’s have a look at the following:


  1. Setup Vivint Camera Properly


You might not have set up the Vivint camera via motion-detection settings to record clips. This is why it has stopped recording. With the help of the Vivint App, you can adjust the settings accordingly.


  1. Issue With Vivint Control Panel


Your Vivint control panel may lose connectivity with the internet and hence it is showing “Vivint Camera Not Recording Events”.


  1. No Power Access


The battery of the device is completely dead or the camera has lost its power connection. No power connection could be the reason why the Vivint Doorbell Camera Not Connecting.


  1. Internet Connection Has Been Lost


Without a good speed internet connection, your security camera will not record and you can’t benefit from its features. So, check the wifi connection.


How To Fix When Vivint Camera Not Recording Anything?


If you are tired of fix of searching online and looking for a permanent solution then here are the steps to follow:


  1. Reboot the Vivint Panel


If your Vivint Camera Stopped Recording, reboot the panel by applying the steps mentioned below:


  • In the “Menu” icon given below, choose the “Devices” option.

  • Enter the password.

  • In the “Devices” submenu, tap on the “Displays” option and complete rebooting

  • Confirm the command now.


You have successfully reset the Vivint security camera now.


  1. Restart the Vivint Camera


Restarting is one of the best troubleshooting methods to fix the glitches. In order to restart the Vivint camera, follow the below-given steps.


  • Press and hold the button given at the top of the device until you will not see the red light.

  • Release the button now.

  • When the LED light will turn from red to green, it means it has been rebooted successfully.


  1. Check the Power Source


If the control panel is working perfectly and you have restarted the device but still it is not working then check the power source. It is very easy to diagnose this issue. Make sure the power source is working perfectly.


  1. Restart the Internet Connection


Your Vivint security camera may have lost the internet connection and this is why your Vivint Camera Not Recording Events. Hence, check the internet connection and fix the issue.


Conclusion


In order to conclude the article, it can be said that you may face a number of issues while using the Vivint camera. If you want to fix the issue, check the internet, power source, and the control panel. For more help, dial the Vivint Customer Service Number.

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